Logistics Manager

Posted Yesterday
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Houston, TX, USA
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Automation
The Role
Manage inbound/outbound shipping, freight operations, U.S. Customs and trade compliance, supervise two logistics coordinators, negotiate carrier agreements, monitor logistics KPIs, resolve claims and shipment issues, and implement process improvements.
Summary Generated by Built In
This position is responsible for managing all inbound and outbound shipping and freight operations, along with U.S. Customs and tariff compliance activities. The role oversees a team of two logistics coordinators and partners cross-functionally to ensure efficient, compliant, and cost-effective movement of goods.
Key Responsibilities:
  • Manage day-to-day inbound and outbound shipping and freight operations, ensuring on-time delivery and cost efficiency.
  • Oversee U.S. Customs and international trade compliance activities, including tariff classification (HTS) and duty management.
  • Supervise a team of logistics staff; assign workload and review performance.
  • Serve as primary point of escalation for shipment issues, carrier disputes, and customer service concerns.
  • Manage relationships with freight forwarders, carriers, brokers, and customs agents; negotiate rates and service agreements.
  • Manage inbound and outbound shipments and ensure accurate HTS assignment for all transactions.
  • Ensure compliance with all applicable import/export regulations, trade agreements, and company policy.
  • Monitor and report on key logistics metrics (on-time performance, freight spend, claims, etc.) to the Director of Supply Chain.
  • Identify and implement process improvements to increase logistics efficiency and reduce cost.
  • Manage insurance claims and freight discrepancy resolution.
  • Collaborate with other departments (Warehouse, Purchasing, Planning, Finance, Production) on logistics-related needs.
  • Perform other duties as assigned.
 
Required Knowledge, Skills and Abilities:
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field required.
  • Minimum of 5 years of experience in logistics and freight operations, including U.S. Customs and trade compliance; prior supervisory experience preferred.
  • Strong working knowledge of U.S. Customs regulations, import/export procedures, and trade compliance.
  • Proven ability to negotiate with vendors, carriers, and service providers.
  • Strong communication (written and verbal) and interpersonal skills, with the ability to interface across all levels of the organization.
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and logistics or ERP systems.
  • Strong analytical and problem-solving skills; ability to manage multiple priorities in a fast-paced environment.

CLOUD NETWORK TECHNOLOGY USA, INC.is an Equal Opportunity Employer (EOE).  All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state, and local laws
CLOUD NETWORK TECHNOLOGY USA, INC. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the
 

Skills Required

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field
  • Minimum of 5 years of experience in logistics and freight operations, including U.S. Customs and trade compliance
  • Prior supervisory experience
  • Strong working knowledge of U.S. Customs regulations, import/export procedures, and trade compliance (including HTS/duty management)
  • Proven ability to negotiate with vendors, carriers, and service providers
  • Strong written and verbal communication and interpersonal skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and logistics or ERP systems
  • Strong analytical and problem-solving skills; ability to manage multiple priorities
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The Company
HQ: Mount Pleasant, WI
292 Employees
Year Founded: 2018

What We Do

Foxconn Industrial Internet USA (Fii USA) is a global leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools, and industrial robots. Our goal is to provide our customers with intelligent manufacturing services for new forms of electronic equipment products centered on the industrial internet platform. Our Vision: Fii USA is creating technology solutions in 5G, IoT, and Industrial AI to aid businesses in transforming to the Industry 4.0 environment. Our Philosophy: Fii USA will leverage its’ 30 years’ experience in contract manufacturing to develop technology solutions that will guide businesses on their Industry 4.0 journey. We are building industrial IoT ecosystems grounded solutions that utilize 5G communication technology, 8K imaging data, Industrial AI, and high-performance computing. Our solutions are easily implemented, modified, and scaled to enable participation in the modern connected landscape.

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