Logistics Management Specialist

Position Summary

Ensures the on-time delivery of cost competitive products with the highest quality. Management of receiving, storing, loading, and transporting finished goods/products in the United States, Canada, and Mexico. Plan/Execute warehouse operations to prepare for On-Time Delivery of cost competitive products with the highest quality of transportation. Oversee finished goods warehouse and transportation operations by managing RFQ, Contract, KPI, and Cost to enhance long-term success for corporate/stakeholders.

Role and Responsibilities

1.  Truck Dispatch and Allocation.
------ Communicate and confirm with transportation service providers to:
---------- Fulfill truck capacities as required.
---------- To ship supply for the week of SOP confirmation (2 weeks in advance).
---------- To ensure all trucks are allocated to support production/loading operations.
------ Ensure transportation capacities are fulfilled to support:
---------- Production.
---------- Inventory accuracy of container yard.
---------- Inspection of containers to confirm high quality delivery.
---------- Supply to customers per their requirements.
2.  On-Time Delivery (OTD)
------ Check all:
---------- SOP confirmed volumes’.
---------- Requested Delivery Dates (RDD).
---------- Communication to service providers about each week’s OTD.
---------- Make sure dispatches are done properly to ensure OTD.

3.  In-Transit Management (Track & Trace)
------ Responsible for managing all shipments’.
------ Provide advanced visibility for customers of all shipments.
------ Efficiently support customer’s operation plan.
4.  Direct Shipment Management
------ Ensure SEHA supplies 60%↑ to direct customers such as Lowe's, Best Buy, Costco, Aaron's, etc.
------ Save money by supplying directly to customers.
------ Communicate with Production Planning, SEA Supply Chain, and the HQ Global Operation Center to verify that the direct shipment orders are received and confirmed.
5.  IOD/POD/Payment Management
------ Continuously communicate with partners on completion of delivery.
------ Information of Delivery (IOD) is required within 24 hours of actual deliveries via email/phone/fax/etc.
------ Receive and manage Proof of Delivery (POD) for all shipments (Signed document by Consignee).
------ Manage weekly freight invoices to ensure all partners are paid in a timely manner at the right cost.
6.  Inventory and Consumable Goods Management
------ Ensure all finished goods are produced, received, stored, and loaded properly, to prevent a surplus/shortage in advance.
------ Maintain a clear understanding of FIFO operations.
------ Create and maintain records of accidents/damages/loss of goods.
------ Ensure all consumable goods’ PSI are managed (airbags, wraps, etc.).
------ Ensure On-Time Factory Out and FIFO.
------ Prevent surpluses or shortages to fulfill customers' delivery requirements.

7.  Warehouse Management
------ Provide a safe working environment for employees by managing PPE use, Pro-3M, equipment, loading procedures, Standard Operating Procedures, and HR issues.
------ Create manpower work schedule based on production volume.
------ Handle complex clerical, administrative, technical and customer support issues under minimal supervision.  Escalate only the most complex issues to appropriate staff.
8.  Container Yard Management
------ Ensure that all trucks/containers received by SEHA are managed per CS Group’s standard of containers’ condition expectation.
------ Ensure the following:
---------- All received goods are in managed locations.
---------- Name of truckers.
---------- Gate-in time for efficient operation from Dock to Yard, Yard to Dock.
9.  Maintenance Management
------ Regularly schedule maintenance of assets/rent/leased equipment such as clamp lifts, batteries and docks to avoid operation issues.
10.  RFP/RFQ and Contract Management
------ Plan, execute, follow-up, and complete Request for Pricing (RFP)/Quotation as needed (quarterly, semi-annually, annually) with warehouse/transportation service providers to drive on-time delivery with the highest quality, the most competitive logistics cost, and to build contractual long-term relationships with partners.
------ To manage, review with two 3PLs contracts on Warehousing and Transportation consistently to drive on-time delivery with the highest quality at the most competitive logistics cost. If requirement from SEHA is not fulfilled, responsible for RFQ, RFP of new 3PLs.

11.  KPI Management
------ Ensure subordinates are managing on-time shipping of right quantities.
------ Ensure subordinates are managing on-time delivery of right quantities.
------ Ensure most competitive logistics costs are used for majority of shipments.
12.  Master Data Management
------ Factory Logistics Planning (FLP) Data Management for all customers.
------ Customer Information System (CIS) Data Management for all customers.
------ Settlement System for Logistics Cost (Monthly, Quarterly, Annually, etc.).
13.  Trend/Cost Management
------ Manage abnormal costs’ risk points (Zero Per Diems, Detention, etc.).
------ Understand and adapt to most updated supply chain market’s trend.
------ To innovatively and efficiently manage procedures, processes, and purchases.
---------- Cost Saving activities, which logistics part has performed previously, include changing vendors for hiring agency for warehouse (Mark-up 36% → 32%), changing vendors for consumables (Airbags $7/CNTR → $3/CNTR), changing transportation mode for exports ($1.7/set saving), operating outbound warehouse’s 2nd shift with half manpower.
14.  All other duties as assigned

#LI-ONSITE

Skills and Qualifications

1. Education:  Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Mathematics, Business, or related field required.
2. Experience:   No experience required (1 year experience in SCM operation or manufacturing experience preferred)
3. Knowledge:  Thorough understanding of the Logistics Process, Inventory Management, Transportation, and Logistics required.
4. Skills: [Required]:  Excellent analytical and problem-solving skills.  Ability to work in a fast paced and goal orientated environment.  High proficiency in Excel.
Additional Skills: 
[Required]: Problem solving (Seeking the root cause(s) of problems); Coming up with and proposing the most optimal solution on time; Communication (Accurately understanding others' requests and clearly expressing and delivering oneself in the most effective manner); Customer Focus (Maximizing customer satisfaction by operating resources and making decisions based on understanding the customer); Decision-making (Establishing alternatives from a rational perspective); Making judgments accurately on time; Planning & Organizing (Designing systematic and feasible strategies and tactics aligned with the organization's strategy and visions).
[Preferred]: Technical experience with SAP.
5. Domestic role:  Frequent interaction with SEA. 
6. Physical requirement:  All employees for all positions are required to be able to lift, carry, push, or pull up to 35 lbs. 

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