Sunday is on a mission to empower everyone to care for their little plot of land. The simple act of getting outside, getting your hands dirty, and caring for your home is more than it seems. It's a reconnection to something written in our DNA, and it's at the core of us working together toward a better planet.
We're bringing safer, science-backed products and personalized, data-driven guidance to the American yard. Our in-house R&D team builds the products. The largest soil database ever created, along with Sunny, our AI yard companion, tailors a plan to every home.
In 2024 we helped our one millionth customer. Today Sunday offers 75+ products across lawn, garden, pest control, and pet, sold online and in about 7,000 stores nationwide, including Home Depot, Walmart, Target, and Costco. On any spring weekend, roughly 750 people are out in their yard using Sunday at any given moment. Sunday is becoming a household name, and we're making a dent.
Position OverviewAs the Logistics Lead, you will be responsible for getting Sunday orders to customers. You will own our 3PL relationship with Radial for DTC and Retail fulfillment, manage orders from creation to delivery, and keep shipping fast, accurate, and cost-effective through our spring peak. You will be the main point of contact for Customer Service and Quality on anything that affects delivery.
This is a senior individual contributor role with real ownership. You will work autonomously, set the standards for how orders flow, and bring the data and judgment the Sr. Director of Supply Chain Operations needs for contract negotiations and strategic decisions. You will partner closely with the Operations Production Director, who owns Costco production and fulfillment through Innomark. Success means orders that arrive on time and in full, a well-run peak season, and a steadily lower cost per order.
- Own the day-to-day Radial relationship, including daily operations, escalations, and weekly and quarterly business reviews
- Hold Radial accountable to SLAs and productivity terms, including units per hour, and drive corrective actions when performance slips
- Plan and staff peak with Radial across Retail Pipe (December–January), Reauth (January to mid-April), and new-subscriber orders (peaking mid-April)
- Manage 3PL production work at Radial, including kitting, pre-kitting, display builds, and rework
- Own DTC and B2B orders from creation to delivery, finding and resolving stuck, short-shipped, or misrouted orders
- Lead daily B2B order routing, including our Claude-based routing process, and maintain its rules and SOPs
- Partner with the Retail team on wholesale order inquiries and retailer routing and compliance requirements
- Evaluate carriers and ship methods for cost and reliability, and recommend changes
- Partner with Customer Service to run the customer-facing steps of out-of-stock protocols, based on decisions from Planning
- Partner with Quality and vendors to track and reduce defects affecting delivery, including product, packaging, and soil tests
- Define functional requirements for order and shipping systems with Tech, and maintain data integrity across our ERP, Radial, and order systems
- Own logistics budget line items day to day, and find cost savings and avoidance in warehousing and outbound shipping
- Report on logistics KPIs, including on-time and in-full, order accuracy, cost per order, and damage and claims, and provide performance, volume, and cost data for annual Radial contract negotiations
- Review 3PL and carrier invoices with the Purchasing & Inventory Analyst and Finance
- Build and maintain SOPs for order handling, kitting, and shipping
- 4+ years of experience in logistics, fulfillment, or customer operations, including hands-on 3PL management
- Experience running DTC e-commerce fulfillment at volume
- Retail and wholesale fulfillment experience (EDI, routing guides, chargebacks) is a strong plus
- Proficient with ERP, WMS, and order management systems; strong in Excel or Google Sheets
- Build and read KPI reports, and use data to hold partners accountable and make decisions
- Calm, decisive problem-solving during peak, with good judgment on when and how to escalate with a proposed solution
- Interest in using AI tools to automate routine order work
- Communication & Collaboration
- Expertise
- Problem Solving and Evaluating Alternatives
- Feedback & Resilience
- Scope & Autonomy
- Prioritization
Skills Required
- 4+ years of experience in logistics, fulfillment, or customer operations, including hands-on 3PL management
- Experience running DTC e-commerce fulfillment at volume
- Proficiency with ERP, WMS, and order management systems
- Strong skills in Excel or Google Sheets
- Ability to build and interpret KPI reports and use data for partner accountability and decisions
- Calm, decisive problem-solving during peak periods, including appropriate escalation and solution development
- Interest in using AI tools to automate routine order work
- Retail and wholesale fulfillment experience, including EDI, routing guides, and chargebacks
Sunday Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sunday and has not been reviewed or approved by Sunday.
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Healthcare Strength — Benefits are positioned as comprehensive, including medical coverage plus dental and vision, and additional protections like disability, life insurance, and EAP-style mental-health resources. The base medical plan is described as fully covered for employees with partial dependent premium support, strengthening perceived value for many.
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Parental & Family Support — Paid parental leave is described as substantial for a startup context, with differentiated leave lengths for primary and secondary caregivers at full pay. This breadth can materially improve the overall rewards proposition for employees with caregiving needs.
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Equity Value & Accessibility — Equity is consistently presented as part of the rewards mix, including references to recurring promotion/retention-style grants. This can increase perceived long-term upside beyond cash compensation when terms are favorable.
Sunday Insights
What We Do
Sunday is a data-driven start-up based in Boulder, Colorado, with a mission to empower consumers to take better care of their land. In just three years, we’ve grown from an idea to a major industry disruptor offering 100,000+ homeowners a more sustainable, safer, and tailored experience in backyards across America With support from top-tier investors including BondCap, Sequoia, Forerunner, and Tusk, and following our Series C raise, we are looking for the right people to grow with us. Sunday has a diverse team working across the country to cultivate an engaging, open atmosphere where we can connect, share ideas, and reimagine the American backyard. Our culture reflects our commitment to inclusion, individual growth, and curiosity.
Why Work With Us
As a company rooted in nature, we deeply understand the benefits of diversity. We work to build a culture that attracts talented people from a variety of backgrounds, experiences, and perspectives to help us bring lawn care out of the dark ages. We are committed to building an inclusive, vibrant team that brings determination and passion to work.
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