To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktops of every designer, engineer, researcher, and artist in the world.
Our Global Customer Fulfillment team makes sure that our products can be enjoyed by thousands of people around the world. If you have a passion for operations, data, problem-solving, and working in a fast-paced environment, we want you to join us as our Logistics Intern (w/m/d). Your role will be to further develop our distribution ensuring a positive customer order Fulfillment process.
In this role, you are expected to apply the recently acquired technical knowledge from the University and combine it with daily operational tasks. You will become an important part of the EMEA Customer Fulfillment team, and get responsibility for your own domain. On top of that, you will have the freedom to suggest, develop and implement process improvements or projects. You will report to the Head of Customer Fulfillment EMEA.
The Job:
- Support our Customer Fulfillment team to provide best-in-class Fulfillment services
- Help manage tactical requirements for our regional 3PL provider
- Follow established fulfilment processes internally and externally
- Manage and create system records for inbound and outbound product flow
- Assist in inventory management, cycle counting, and inventory accuracy efforts
- Follow up on customer complaints and RMA’s
- Support our customer teams to provide best-in-class service
- Provide support for local and international shipping
- Run your own process improvement project(s)
You:
- Have a passion for operations, warehousing or transportation
- Are keen to apply recently acquired technical skills in a real-world environment
- Understand freight shipping and logistics
- Have an ability to work with cross-functional teams to get results
- Can create a positive customer experience while maintaining efficiency
- Are proficient in spreadsheet and database usage
- Are comfortable multitasking and managing competing priorities
- Are ready to put your analytical mindset toward optimizing and improving processes
- Communicate on a professional level in English
Bonus Skills:
- Experience in working with or for a third-party logistics provider
- Familiarity with enterprise resource planning systems
- Experience in Finance and/or Accounting
- Experience with LTL freight shipping
- Data processing/visualization
- Familiarity with Google Suite
- Ability to speak any other European language
- Passion for 3D printing and emerging technologies
- Experience in rapidly growing startup environments
We Offer:
- On-site lunch 3x a week
- Private health insurance with Medicover
- Shares in the company
- Free beverages and snacks at the office
- Unlimited 3D prints
- A monthly or quarterly public transportation pass
- An inclusive, dog-friendly office with diverse and inspiring colleagues
- Development opportunities both in-house and off-site
- Fun team events
What the Team is Saying
What We Do
We’re a passionate team of engineers, designers, and problem-solvers. Started out of MIT in 2011, Formlabs now employs over 700 people across offices in Germany, Japan, China and Somerville, Massachusetts. We're committed to bringing powerful and accessible fabrication tools into the creative hands of professionals around the world.
Why Work With Us
We’ve built a team 700+ strong across the world, and still counting. We look for people with an insatiable curiosity, a willingness to question the status quo, and a high capacity to get things done.
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Formlabs Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Building the 3D tools of the future is not an easy task. To reach this ambitious goal, we need to react fast, iterate, and make changes on the fly. Our teams observe a flexible hybrid, where we all aim to be in office 3 days/week when possible.
