Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at cornerstonebuildingbrands.com.
Job DescriptionJOB DETAILS
Starting Pay: $19.00 per hour
Shift: 1st shift Monday-Friday and some Saturdays. 8 hour shift. 700AM-330PM
JOB DUTIES AND RESPONSIBILITIES
The Office Planning Administrator supports daily production and operational planning activities to ensure efficient workflow, timely communication, and accurate data management across departments. This role serves as a central point of coordination between Operations, Customer Service, Shipping, and Planning by managing schedules, supporting shipment documentation, monitoring service performance metrics, and assisting with order escalations and expedited requests..
Production Planning & Scheduling
- Print, copy, organize, and distribute daily production schedules for Operations teams.
- Transmit production schedules accurately within the Warehouse Management System (WMS).
- Support schedule updates and ensure operational teams receive current planning information.
- Maintain organized records of schedules and planning documentation.
Shipping & Documentation Management
- Scan, upload, and maintain documentation for Less Than Truckload (LTL) shipments.
- Verify shipping records are complete and accessible for internal tracking and customer inquiries.
- Assist with shipment status updates and coordination between departments.
Customer Service & Escalation Support
- Manage and coordinate escalations received from Customer Service regarding order status, delivery concerns, backorders, and expedite requests.
- Communicate with internal departments to gather updates and provide resolution timelines.
- Support proactive communication to minimize delays and improve customer experience.
Expedited Order Coordination
- Conduct operational walk-throughs to identify opportunities to support expedite requests.
- Coordinate with production and shipping teams to determine feasibility and timelines for expedited orders.
- Escalate constraints and recommend solutions to meet customer expectations.
Performance Reporting & Data Management
- Manage and maintain On-Time In-Full (OTIF) performance data.
- Track and report key service and operational metrics.
- Analyze trends and support continuous improvement initiatives related to delivery performance and schedule adherence.
- Prepare reports and provide data insights to leadership as requested.
Administrative Support
- Maintain accurate files, records, and departmental documentation.
- Support cross-functional communication between Planning, Operations, Shipping, and Customer Service teams.
- Perform additional administrative and operational support duties as assigned.
High school diploma or equivalent required; Associate’s degree preferred.
- 2+ years of administrative, planning, operations support, logistics, manufacturing, or customer service experience preferred.
- Experience working in a manufacturing, warehouse, or production environment is a plus.
Strong organizational and time-management skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Experience working with Warehouse Management Systems (WMS) or ERP systems preferred.
- Strong attention to detail and data accuracy.
- Effective verbal and written communication skills.
- Ability to manage escalations professionally and collaborate across departments.
- Analytical mindset with experience tracking and interpreting operational metrics (OTIF preferred).
- Ability to work independently and in a fast-paced environment
- Office environment with frequent interaction with warehouse and production teams.
- May require walking production areas to support expedited order reviews and operational coordination.
Additional Information
Location address: 319 Dividend Dr. Peachtree City, GA 30269
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Note to External Recruiters
Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
Skills Required
- High school diploma or equivalent
- Associate's degree
- 2+ years administrative, planning, operations support, logistics, manufacturing, or customer service experience
- Experience in a manufacturing, warehouse, or production environment
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Experience working with Warehouse Management Systems (WMS) or ERP systems
- Strong organizational and time-management skills
- Strong attention to detail and data accuracy
- Effective verbal and written communication skills
- Ability to manage escalations professionally and collaborate across departments
- Analytical mindset with experience tracking and interpreting operational metrics (OTIF preferred)
- Ability to work independently in a fast-paced environment and walk production areas as needed
- Must be at least 18 years of age
- Willingness/ability to work scheduled shift (Mon-Fri, some Saturdays; 7:00AM-3:30PM)
Cornerstone Building Brands Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cornerstone Building Brands and has not been reviewed or approved by Cornerstone Building Brands.
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Leave & Time Off Breadth — PTO and paid holidays are emphasized, with vacation programs that recognize prior professional tenure and, in many roles, immediate usability from day one. This accessibility to time off elevates the overall value of the package.
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Retirement Support — A 401(k) plan with employer match is consistently presented as a strong component of total rewards. This support for retirement savings complements base pay across roles.
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Inclusive Benefits Coverage — Medical, dental, and vision coverage begin on the first day for most full‑time employees, alongside EAP, tuition reimbursement, discounts, and training resources. The breadth and immediacy of eligibility are positioned as key strengths.
Cornerstone Building Brands Insights
What We Do
Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America. Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play. DISCLAIMER Cornerstone Building Brands’ social media channels share information about our company, our products and our people. We welcome commentary expressing all points of view – positive and negative – but reserve the right to remove posts that are off-topic, offensive, promotional or illegal or contain inappropriate language, hate speech, proprietary information, personal data or personal attacks.
