Logistics Coordinator

Posted 2 Days Ago
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Houston, TX, USA
In-Office
Entry level
Logistics • Transportation
The Role
Coordinate carrier and customer communications for assigned accounts, manage shipment data in the Transportation Management System, schedule appointments, update portals, track shipments, and collaborate with sales to resolve inquiries and ensure timely delivery.
Summary Generated by Built In

About SIO Logistics:

SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.

Job Overview

SIO Logistics is on the lookout for a detail-driven and carrier-focused Logistics Coordinator to join our dynamic team in San Antonio, Texas. In this vital role, you’ll provide exceptional service to both our carriers and customers, becoming an essential link in our operations and sales network.

Key Responsibilities

  • Dive deep into the intricacies of current accounts assigned by sales representatives, mastering all the details.

  • Develop expertise in our cutting-edge Transportation Management System (TMS) and leverage its full potential.

  • Efficiently schedule appointments and accurately input shipment details for all relevant loads.

  • Keep internal and external portals up to date with shipment information to ensure transparency and accuracy.

  • Proactively track shipment progress and provide timely updates to all stakeholders involved.

  • Address customer inquiries regarding shipment statuses with professionalism and clarity.

  • Work collaboratively with sales representatives to deliver seamless and personalized account servicing.

What We’re Looking For

We seek a passionate individual who thrives in a fast-paced environment, is committed to excellent customer experiences, and enjoys collaborating with a high-performing team. Strong organizational skills, attention to detail, and adaptability are key to excelling in this role.

Why Join Us?

At SIO Logistics, we believe in building relationships that last. By joining our team, you’ll be part of a forward-thinking company where your contributions directly impact our success and the satisfaction of our valued customers.

Benefits Include:

  • Comprehensive Benefits: Health, Dental, and Vision coverage

  • Unlimited PTO: Flexible vacation policies

  • 401k Matching: Secure your future with our 401k plan

  • Career Growth Opportunities: No corporate ladder to climb

  • Frequent Team Building Trips: Company offsite events

  • Mental Resets: Take breaks to rejuvenate

  • End-of-Year Bonuses and Awards: Recognition for your hard work

  • Ongoing Competition Rewards: Additional incentives and team offsite events

Skills Required

  • Carrier-focused freight coordination experience
  • Experience with Transportation Management System (TMS)
  • Scheduling appointments and accurately inputting shipment details
  • Keeping internal and external portals up to date with shipment information
  • Proactively tracking shipment progress and providing stakeholder updates
  • Responding to customer inquiries regarding shipment statuses
  • Strong organizational skills
  • Attention to detail
  • Ability to work collaboratively with sales representatives
  • Ability to thrive in a fast-paced, adaptable environment
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The Company
HQ: Southlake, TX
19 Employees
Year Founded: 2016

What We Do

Founded in 2016 with nationwide operations, SIO Logistics has grown to be one of the most trusted 3rd Party Logistics (3PL) and Truckload Shipping companies. We specialize in providing optimized solutions and economical pricing for dry van, flatbed, and refrigerated freight. We facilitate our customers by connecting them with our network of qualified carriers for the efficient, hassle-free, and economical movement of freight - 24/7/365. When businesses desire outstanding supply chain management services and first-class technology, they Send It Over.

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