Logistics Coordinator
About the Role
Group Medical is seeking a highly organized and proactive Logistics Coordinator to support the day-to-day execution of our logistics and distribution operations. Acting as the central link between Operations, Warehouse, and Logistics partners, this role is responsible for ensuring shipments move efficiently, accurately, and in compliance with operational standards.
This position is ideal for someone who enjoys solving problems, improving processes, and taking ownership. We are looking for an individual with the ambition and capability to grow into a broader operational leadership role as the organization continues to expand.
Key Responsibilities
Logistics Coordination
- Serve as the primary point of contact between Operations, Warehouse, and Logistics teams.
- Coordinate the daily movement of outbound shipments across multiple carriers and service providers.
- Monitor shipment queues to ensure orders are dispatched accurately and on schedule.
- Coordinate priority, urgent, and VIP shipments while ensuring service level commitments are met.
- Monitor shipment tracking and proactively resolve delays, delivery exceptions, and carrier issues.
Operational Excellence
- Ensure all logistics activities are completed in accordance with established SOPs and regulatory requirements.
- Communicate carrier service changes, holiday schedules, and operational impacts to internal stakeholders.
- Maintain accurate shipment documentation and records.
- Prepare daily, weekly, and monthly logistics performance reports and KPI dashboards.
- Conduct routing analysis and identify opportunities to improve transit times, service levels, and transportation costs.
- Support continuous improvement initiatives by identifying process inefficiencies and recommending solutions.
Collaboration
- Work closely with Operations, Customer Care, Pharmacy Partners, and external logistics providers to ensure seamless order fulfillment.
- Assist with special projects and operational initiatives as required.
- Support the development and documentation of new logistics processes as the business grows.
Qualifications
- 2–4 years of experience in logistics, transportation, supply chain, warehouse operations, or a related operational environment.
- Demonstrated ability to manage multiple priorities while maintaining exceptional attention to detail.
- Strong analytical and problem-solving skills with the ability to identify issues and recommend practical solutions.
- Excellent verbal and written communication skills.
- Advanced proficiency with Microsoft 365, particularly Excel, Outlook, and Teams.
- Experience working with transportation management systems (TMS), warehouse management systems (WMS), or ERP systems is considered an asset.
- Experience in a regulated industry, healthcare, or pharmaceutical environment is an asset.
What We're Looking For
The successful candidate is someone who naturally takes ownership, builds strong working relationships, and enjoys improving how work gets done. They are dependable, proactive, and eager to learn. As Group Medical continues to grow, this role offers the opportunity to take on increasing responsibility and develop into a future operations or logistics leadership position.
Skills Required
- 2-4 years experience in logistics, transportation, supply chain, warehouse operations, or related operational environment
- Advanced proficiency with Microsoft 365, particularly Excel, Outlook, and Teams
- Demonstrated ability to manage multiple priorities with exceptional attention to detail
- Strong analytical and problem-solving skills with ability to identify issues and recommend solutions
- Excellent verbal and written communication skills
- Experience with transportation management systems (TMS), warehouse management systems (WMS), or ERP systems
- Experience in a regulated industry, healthcare, or pharmaceutical environment
What We Do
With sales of over $500 million and more than 200 employees across the globe, Monark is an established leader in property development, e-commerce business models and business consulting. Since 2001, Monark has built a diverse portfolio of luxury properties throughout North America, ranging from top-tier golf courses to over $100 million worth of real estate, including townhomes, hotels and resorts. Monark specializes in all aspects of the construction industry, right from the planning stage to development. In addition to construction and property management, Monark Group is comprised of multiple successful e-commerce sites and consulting firms. With proven success in the e-commerce world, independent retailers look to Monark to develop and support their online retail businesses. To date, Monark has invested in over 30 major e-commerce sites and numerous business start-ups. Monark is committed to providing superior customer service and owes much of its success to this commitment. Today, Monark continues its reign by developing its prospering business portfolio and aiding investors in realizing their dreams.
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