We are looking to add a detail-oriented Logistics Coordinator to optimize our freight decision-making through daily execution. We are seeking a tenacious, self-starting, and solutions-focused candidate with a continuous improvement mindset to help our managed transportation customers navigate their unique supply chain challenges.
In this role you will be responsible for working with customer stakeholders to ensure information is flowing properly and efficiently so transportation can be planned and executed to properly support their business needs. Where processes need enhancement, you’ll collaborate with peers who are skilled operators to create and implement solutions to streamline processes for our customers.
WHAT YOU GET TO DO:
- Proactively communicate with customers on the status of their shipments and when issues arise.
- Work cross functionally with other departments to ensure loads are meeting OTP and OTD KPI’s.
- Handle quote & book tasks as required by the subset of customers assigned.
- Direct scheduling / rescheduling of appts as needed.
- Perform scorecard audits - ensure both external and internal metrics are aligned.
- Process accessorials in a timely manner.
- Assist with fixing RPM/FSC discrepancies for billing
REQUIRED QUALIFICATIONS:
- Strong attention to detail and showcases proactiveness.
- Ability to multitask and prioritize.
- Excellent written and verbal communication skills both internal and customer facing.
- Experience with scheduling tasks a plus, but not required.
- Experience with Quote & Book tasks a plus, but not required.
- Able to quickly assess and resolve issues.
- Continuous Improvement mindset.
Skills Required
- Strong attention to detail and proactiveness.
- Ability to multitask and prioritize.
- Excellent written and verbal communication skills, customer-facing.
- Able to quickly assess and resolve issues.
- Continuous improvement mindset.
- Experience with scheduling tasks.
- Experience with Quote & Book tasks.
Loadsmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loadsmart and has not been reviewed or approved by Loadsmart.
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Leave & Time Off Breadth — Unlimited PTO (“Loadie Time Off”) and sick time are described in postings as available without a limit, broadening flexibility for time away. Availability is noted across many U.S. roles, though exact application can vary by position and location.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is consistently cited in job postings, indicating a solid core health offering. This breadth forms a standard tech-style benefits baseline for U.S. employees.
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Equity Value & Accessibility — Stock options are frequently offered and positioned as competitive alongside base pay and other benefits. This ownership component is presented as a meaningful part of total rewards.
Loadsmart Insights
What We Do
We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep-rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections (linking supply and demand) and suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less. For more information, please visit: https://loadsmart.com
