ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Logistics/ Shipping Coordinator I- Farmingdale, NY on site
As a Logistics Coordinator at ICON, you are responsible for the set up and implementation of protocol specific logistics. You will monitor all inbound deliveries and outbound shipments from ICON's Farmingdale, New York location. The Logistics Coordinator is responsible for following up on delays and other issues with couriers to ensure client requirements are met. They will also be responsible for Proforma, Commercial Invoice creation, as well as liaising with clients in reference to the invoices.
The role:
- To assist in the preparation of relevant documented instructions to ensure investigators fully comprehend the laboratory requirements of the protocol.
- Contact couriers for required collection information based on protocol site lists as provided by Project Management. Select couriers and provide collection information to Project Management in timely manner.
- Document and research any issues with inbound deliveries or courier invoices/documentation. Direct issues to relevant couriers or other contacts as required for clarification of the issue.
- Create Proforma, Commercial invoices based on the commodities of a particular shipment, as well as any country or client specifications. Liaise with client’s CRO or Importer regarding shipment notification or assisting their invoice requirements for an Import Permit.
- To prepare and ship supplies to sites or other destinations as required (Dublin only).
- Collects and maintains inbound and outbound courier performance metrics.
- Obtains pricing quotes from carriers on shipments and seeks cost effective methods.
- Attends inter-departmental and CLW meetings to guide PM on import and export regulations related to Kits and Specimen shipments.
- To carry out specific tasks relevant to the logistics assigned by the Logistics Management.
What you need:
- Working knowledge of computers, accuracy and attentiveness to detail is necessary.
- Experience in Shipping or Logistics qualification preferred along with 2 years of experience.
- Must be able to lift up to 60 lbs.
- Must have experience in processing over 100 outbound shipments per day/ high volume.
- Prepare domestic and international shipments courier airbills for transport through the various courier systems.
- Package shipments if necessary.
- Maintain daily shipping records/reports.
- Deliver high quality standards and strive for excellence, acts in a proactive, flexible manner to customer needs.
- Experience working in a CRO environment is a distinct advantage.
- Performs additional related duties as requested by management.
Hourly Pay Range:
$22.05/hr. to $27.56/hr.
Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.
Visit our careers site to read more about the benefits ICON offers.
#LI-KM3
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Salary Range
$46,864.00-$58,580.00Are you a current ICON Employee? Please click here to apply
Skills Required
- 2 years of experience in shipping or logistics
- Experience processing over 100 outbound shipments per day / high-volume shipping
- Experience preparing domestic and international shipments and courier airbills
- Create Proforma and Commercial Invoices and liaise with clients/CROs regarding shipments and import permits
- Ability to contact and coordinate couriers, obtain collection information, and follow up on delays or issues
- Ability to obtain pricing quotes from carriers and seek cost-effective shipping methods
- Maintain daily shipping records and courier performance metrics
- Working knowledge of computers, accuracy and attention to detail
- Must be able to lift up to 60 lbs
- Package shipments when necessary
- Experience working in a CRO environment
- Shipping or Logistics qualification
- Performs additional related duties as requested by management
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
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