Bilingual Logistics Coordinator
Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.
Primary Responsibilities of Logistics Coordinator:
- Negotiate freight rates with carriers for domestic and cross-border TL and LTL
- Source carriers
- Respond to spot quotes and customer requests within expected timeline
- Be available after hours to assist with resolving issues
- Grow and maintain existing and new carrier or customer relationships
- Utilize all aspects of Greenscreens: carrier bids, customer quotes, lane research
- Ensure carriers are qualified in RMIS
- Perform work with a sense of urgency and attention to detail
- Collaborate with co-workers to provide solutions to customers
- Organize the Spot email inbox to ensure all coworkers have visibility to the appropriate emails
- Transition spot quote customers into dedicated customers
- Improve on win % daily
- Follow up with customers for additional lanes
- Identify areas of weakness
- Work closely with leaders and business development departments to develop compliant cost/price strategies and proposals
- Create customer proposals
- Maintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposal
- Research and track competitor pricing and market trends
- Maintain and improve existing pricing process and costs
- Perform all relevant aspects of Greenscreens including rates and customer quotes.
- Responsible for margin improvement through various methods
- Identify areas of weakness and improve these areas through carrier procurement
- communicate market insight to operating and sales groups within defined time frames
- Upload carrier rates and customer bill rates into TM system
Top Skills
What We Do
Challenger is a North American leader in the supply chain industry and has been since its inception in 1975. The Challenger Group employs more than 2,000 people and operates approximately 1,500 trucks and 3,300 trailers. As one of the largest privately owned truckload carriers in Canada, Challenger has been consistently recognized by its customers and within the industry for the outstanding quality of its services.
This year, Challenger was once again given the honour of being recognized as one of Canada’s Best Managed Companies, and has been a Platinum member since 2007. Challenger is an active leader in many significant green initiatives, including LEED certification of their headquarters and SmartWay Transport partnership.
In addition to our state of the art HQ facilities in Cambridge, Ontario, the Challenger Group has facilities in Montreal, Toronto, London, Mississauga, Vancouver, Calgary, Winnipeg, and Edmonton, Chicago and Long Beach.
