What we’re looking for
- A customer-focused professional with strong communication and problem-solving skills.
- 1+ years of experience in freight forwarding, logistics, transportation, or supply chain operations is preferred.
- Ability to thrive in a fast-paced environment while managing multiple shipments and priorities.
- Strong attention to detail and a commitment to delivering exceptional service.
- Proficiency with Microsoft Office and logistics software systems.
- Experience with CargoWise is a plus.
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.
About the Position Duties and responsibilities include the following (other duties may be assigned):
- Manage customer relationships and provide freight solutions, quotations, and shipment updates.
- Coordinate and track ocean and air shipments, including pickups, deliveries, and container returns.
- Monitor shipment status and proactively resolve transportation and logistics issues.
- Collaborate with carriers, trucking companies, warehouses, and other logistics partners to ensure smooth operations.
- Maintain accurate records and adhere to company SOPs and compliance standards.
- Review invoices, resolve billing discrepancies, and process AP/AR transactions.
- Collaborate with cross-functional teams to ensure customer needs are met and shipments are handled efficiently from start to finish.
Work Schedule
- Monday through Friday 8:00 am - 5:00 pm CST
Computer Skills
- To perform this job successfully, an individual should have knowledge of Microsoft Office.
- Experience with CargoWise is a plus.
Education & Experience
- Bachelor's degree preferred
- Experience dealing with a high volume of data entry
Salary
$50,000-$60,000 annually based on education and experience level.
Perks & Benefits of OEC Group
After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:
- Individual Health Insurance Coverage (Medical, Dental and Vision)
- Life and Accidental Insurance Coverage
- Vacation, Personal and Floating Days
- 401K Plan with up to 3% company match
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!
OEC Group is an Equal Opportunity Employer.
#LI-Hybrid
Skills Required
- Strong communication and problem-solving skills
- Customer-focused approach and strong attention to detail
- Ability to manage multiple shipments and priorities in a fast-paced environment
- Proficiency with Microsoft Office and logistics software systems
- At least 1 year of experience in freight forwarding, logistics, transportation, or supply chain operations
- Experience with CargoWise
- Bachelor's degree
- Experience with high-volume data entry
What We Do
OEC Group Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing market in the US. OEC Group's annual cargo volume has consistently put us in the top 2 position for Transpacific Trade. We provide freight transportation and logistics and information services to over 50,000 customers through a network of offices in North America, Europe, Asia, South America, Australia, and the Middle East. Our cargo volume is leveraged with the most competitive rates in both ocean and air services. With OEC Group you have access to a variety of carriers without the contractual liability. With ever-changing market conditions and government regulations, logistics becomes more complex as years go by. OEC Group takes care of the complexities of logistics and allows you to focus on your core businesses. USA Locations: Atlanta, Boston, Chicago, Denver, Dallas, Houston, Kansas City, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Phoenix, Portland, San Diego, San Francisco, Seattle, Saint Louis, Salt Lake City. Visit us at www.oecgroup.com to learn more about our company!
