OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!
What we’re looking for…
- Candidates with 1+ years of import freight forwarding experience is preferred.
- Fluency in Korean is required.
- Proficient in MS Excel, strong organization, follow up and communication skills.
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.
About the Position Duties and responsibilities include the following (other duties may be assigned):
- Creating internal customer profiles in CargoWise to provide all departments with detailed customer information when needed.
- Use best judgment and knowledge to assist customers in making the most suitable choice for their needs.
- Provide quotations to customers when required.
- Coordinates with customers and other departments to ensure the smooth movement of freight by providing tracking information and shipment updates to customers.
- Communicates with customers by phone or email to build excellent customer relationships to in order to provide great customer service.
- Handles any special requests from our customers.
- Sends new shipment bookings to customers.
- Validates and confirms all ocean/air shipment bookings from origin to destination, ensuring customer satisfaction.
- Manage daily emails/phone calls from customers and other offices/departments pertaining to respective accounts.
- Directs customer questions/concerns to the correct department as needed.
Work Schedule
- Monday through Friday 9:00 am - 6:00 pm EST
Computer Skills
- To perform this job successfully, an individual should have knowledge of Microsoft Office.
- Experience with CargoWise is a plus.
Education & Experience
- Bachelor's degree preferred
- Experience dealing with a high volume of data entry
Salary
$55,000-$65,000 annually based on education and experience level.
Perks & Benefits of OEC Group
After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:
- Individual Health Insurance Coverage (Medical, Dental and Vision)
- Life and Accidental Insurance Coverage
- Vacation, Personal and Floating Days
- 401K Plan with up to 3% company match
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!
OEC Group is an Equal Opportunity Employer.
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Top Skills
What We Do
OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market.
Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing market in the US. OEC Group's annual cargo volume has consistently put us in the top 2 position for Transpacific Trade. We provide freight transportation and logistics and information services to over 50,000 customers through a network of offices in North America, Europe, Asia, South America, Australia, and the Middle East. Our cargo volume is leveraged with the most competitive rates in both ocean and air services. With OEC Group you have access to a variety of carriers without the contractual liability.
With ever-changing market conditions and government regulations, logistics becomes more complex as years go by. OEC Group takes care of the complexities of logistics and allows you to focus on your core businesses.
USA Locations:
Atlanta, Boston, Chicago, Denver, Dallas, Houston, Kansas City, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Phoenix, Portland, San Diego, San Francisco, Seattle, Saint Louis, Salt Lake City.
Visit us at www.oecgroup.com to learn more about our company!
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