Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.
The Job Details: On a daily basis, develop solutions through load building and carrier selection to ensure execution of deliveries that meet customer and USCS expectations. Essential duties and responsibilities include the following:
• Coordinate daily shipments. This includes load planning, carrier selection and dispatching of loads
• Ensure a high level of customer service and satisfaction
• Ensure the solutions developed meet the profitability objectives of the department
• Research and resolve delivery discrepancies that meet customer expectations and department guidelines
• Interaction with customers as it relates to their orders, delivery appointments and service
• Interact with and maintain positive carrier relations
• Support Transportation Managers in month-end financial closing process and procedures
• Support the Transportation Manager in other projects as needed as assigned
• Other duties may be assigned
The Job Specifics:
• Wilmington, 8am-430pm
• Reports To: Logistics Supervisor and/or Logistics Manager
• Travel Amount: May Vary
• Job Type, EEO, and Job Code: Full-Time, Exempt MM18000132
What We Are Looking For:
Education
• High School Diploma / GED required
Experience
• 2+ years of Transportation experience preferred.
• Good communication skills, written and oral.
• PC, leadership and planning skills helpful.
• Experience in AS400, SAP, Word, Excel and PowerPoint a plus.
• Experience with warehouse paperwork a plus.
• Ability to thrive in a constantly changing chaotic environment and consistently meet tight timeline.
• Ability to coordinate with contracted trucking dispatchers and drivers
Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
• Good arithmetic, reading, and typing skills
• Sit and/or stand for extended periods of time
• Be able to see, speak and hear
• Ability to work overtime as needed
• May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
• Understand and follow verbal instruction, written instruction and company policies.
• A starter that can work independently and coordinate with others
• Follow safety procedures at all times.
• Ability to manage stress and productivity guidelines
The Standard Details:
• Always maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings if required.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
• Identify and record any issues relating to product, processes and/or quality.
• Initiate, recommend, or provide solutions through appropriate channels.
• Verify the implementation of solutions.
• Follow posted security procedures at all times while in the building.
• Participate in Safety and Educational Training.
What’s In It For You:
A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.
Things We Need To Mention:
• The above job description may not include all tasks necessary to complete the job.
• Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Qualifications Education Preferred High School or better. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or GED
- Two or more years of transportation experience
- Good written and oral communication skills
- Ability to coordinate with contracted trucking dispatchers and drivers
- Ability to work in a constantly changing environment and meet tight timelines
- Good arithmetic, reading, and typing skills
- Ability to work overtime as needed
- Ability to work independently and coordinate with others
- Ability to follow safety procedures, verbal and written instructions, and company policies
- Ability to manage stress and productivity guidelines
- PC, leadership, and planning skills
- Experience with AS400, SAP, Word, Excel, and PowerPoint
- Experience with warehouse paperwork
United States Cold Storage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United States Cold Storage and has not been reviewed or approved by United States Cold Storage.
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Fair & Transparent Compensation — Pay is considered fair or competitive for the work and area by many. Frontline warehouse and forklift roles often describe the pay as very fair or even strong for relatively straightforward work.
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Healthcare Strength — Medical coverage begins shortly after hire and is described as excellent with low monthly premiums. The offering includes medical with prescription plans plus dental, vision, telemedicine, wellness programs, and an EAP.
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Retirement Support — A 401(k) with employer match is part of the package, with profit sharing and even pension noted in some cases. These retirement elements are presented as a strong component of the total rewards.
United States Cold Storage Insights
What We Do
For more than 125 years, United States Cold Storage (USCS) has protected America’s food supply through a national network of 39 world‑class, temperature‑controlled facilities across 14 states. Today, that mission is driven as much by software as it is by steel and concrete. Behind every truck, pallet, and movement is a modern, in‑house engineering organization building the mission‑critical systems that run our warehouses. Our teams develop and operate the technology that tracks inventory in real time, optimizes labor and throughput, integrates automation and robotics, and connects seamlessly with our partners’ supply chains. We work across multiple clouds and databases, leverage modern data platforms like Snowflake, and solve complex computer science problems—from optimization to routing at scale. With more than 4,300 employees and a 200+ person IT organization operating like a modern product and engineering group, USCS offers the rare combination of stability, scale, and complex technical challenges. We do whatever it takes to help our partners profitably reach their goals—whether that’s primary cold storage or fully integrated third‑party logistics—because when the temperature matters, getting it right matters even more. Our facilities are located in: California, Delaware, Florida, Georgia, Illinois, Indiana, Nebraska, North Carolina, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
Why Work With Us
USCS is a family built on trust, teamwork, and pride. From freezer floors to engineering, everyone helps build the next generation of cold storage with practical tech that makes operations safer and smarter—because here, you don’t just keep food moving—you build how it moves next.
