You'll keep our warehouses and transport network across the US and Canada running smoothly, so the right stock is in the right place at the right time. This role has real room to make a difference: you'll raise inventory accuracy, move our returns process into our warehouse management and SAP systems, and take full ownership of how our logistics providers perform. If you enjoy digging into data, finding the root cause of a problem and seeing your fix change how a whole region works, this role gives you the scope and the trust to do it.
🎥 Take a look inside our São Paulo office
What you'll do- Run daily warehouse and transport performance for the US and Canada, spotting risks and bottlenecks early and fixing them before they affect customer
- Lead improvement projects of medium to high complexity, including automating the returns flow in our warehouse management and SAP systems
- Track the measures that matter, such as cost, lead time, inventory accuracy, on time and in full delivery, and service level, then dig into the root cause when one slips
- Own provider performance and governance, and manage import and export flows for inventory transfers and supplier deliveries in line with regulations
- Run the procurement process from request to order, balancing speed, cost and quality
- Fluent English, written and spoken, makes it easy to work with teams and stakeholders in different regions.
- Strong problem solving skills help in finding root causes and putting practical fixes in place.
- Strong command of Excel, SQL and Power BI or Tableau, with experience in warehouse and transport management systems and the ability to build an analysis from scratch.
- Comfort making decisions based on data and using metrics to keep improving how things run.
- Ability to juggle several stakeholders, prioritise competing requests and stay hands on, while helping teammates grow their own skills.
- 🌎 Opportunity to work with a truly global, multicultural team from our dynamic São Paulo hub in the heart of the city. This involves an office-first setup
- 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
- 📚 A dedicated annual L&D budget of R$ 10,000 for education, certifications, and conferences
- 🏖️ Generous time off: enjoy 22 working days of paid leave, plus public holidays and special leave days
- 💪 Stay fit: Wellhub membership included and gym at the office
- 💼 Financial wellness: SumUp contributes to your private retirement plan with Santander
- 🧠 Mental well-being: access to Zenklub for therapy, coaching, and emotional wellness resources
- 🍽 Meal support: benefit from a tax-free food voucher program with Pluxee
- 🌴 Break4me: 1-month sabbatical after 3 years of service
- 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- Fluent written and spoken English
- Strong problem-solving and root-cause analysis skills
- Strong command of Excel
- SQL experience
- Power BI or Tableau experience
- Experience with warehouse and transport management systems
- Ability to build analyses from scratch and make data-driven decisions
- Ability to manage multiple stakeholders and competing priorities
- Ability to support teammates' skill development
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
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Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
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Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
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Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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