Logistics Administrative Assistant

Company

Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers​ break away from yesterday's business model to succeed in today's world.

Responsibilities: 

• Answer and direct incoming business calls on a multi-line phone system, determining purpose and forwarding calls to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Responding to all customer inquiries in a timely manner.
• Answers questions about organization and provides pertinent information to callers.
• Liaise with visitors - Act as point person for office guests. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. 
• Log and Distribute - manage incoming and outgoing mail and packages. 
• Performs other clerical duties - and/or administrative work as needed from. 
• Collaborate with the Human Resources team to assist with various HR-related tasks as needed.
• Partner with the Human Resources department to manage office administration tasks, including coordinating building maintenance, overseeing office supplies, and addressing facilities-related needs to ensure a smooth and efficient work environment.

Requirements: 

• High school diploma 
• Strong organizational and time-management skills
• Positive, high-energy attitude 
• Familiarity with office equipment (i.e., scanners, printers, phone system) 
• Proficiency in Microsoft Office
• Strong communication skills, with previous experience in effectively conveying information to team members, vendors, and clients in both written and verbal formats
• Proactive and self-motivated, with the ability to take initiative and work independently to identify and solve problems, improve processes, and meet team goals

Benefits

• Medical, Dental, and Vision Benefits with company cost-sharing 
• Health Savings Account medical benefit option with a company contribution to the health savings account 
• No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible 
• Medical and Dependent Care Flexible Spending Accounts 
• No cost Short-term disability, Long-term disability, Life, and AD&D insurance 
• 401(k) Retirement Plan with a generous company match 
• Paid Time Off (over 4 weeks of PTO by year 5 with Laufer) 
• No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more 
• Employee Recognition Program 
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!) 

Salary range: $40,000 depending on experience. 
INDHP