The Role
Provides front-desk, clerical, documentation, and office support for logistics teams. Responsibilities include handling calls and visitors, assisting customers and vendors, managing mail, invoices, supplies, meetings, and shipments, and uploading customs and shipping documents into AS/400. The role also supports bills of lading, check deliveries, office events, and general logistics administration.
Summary Generated by Built In
About the Opportunity
Laufer Group International is seeking a professional, dependable and detail-oriented Logistics Administrative Assistant to support our office and logistics operations. This is an excellent opportunity for someone interested in beginning a career in freight forwarding, logistics or supply chain management.
In this role, you will serve as the first point of contact for visitors and callers while providing administrative and documentation support to several logistics teams. The ideal candidate is organized, service-oriented and comfortable managing multiple priorities in a professional office environment.
Why Laufer Group International:
What You’ll Do:
What We’re Looking For:
Where you’ll be: 20 Vesey St, New York, NY 10007
Our benefits include:
Compensation: $45,000 - $57,500
Laufer Group International is seeking a professional, dependable and detail-oriented Logistics Administrative Assistant to support our office and logistics operations. This is an excellent opportunity for someone interested in beginning a career in freight forwarding, logistics or supply chain management.
In this role, you will serve as the first point of contact for visitors and callers while providing administrative and documentation support to several logistics teams. The ideal candidate is organized, service-oriented and comfortable managing multiple priorities in a professional office environment.
Why Laufer Group International:
- Competitive compensation and comprehensive benefits
- Opportunity to begin and grow a career in international logistics
- Hands-on exposure to freight forwarding and supply chain operations
- Supportive, collaborative and team-oriented work environment
- Training and development opportunities within a global organization
What You’ll Do:
- Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
- Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
- Provide timely, professional assistance to customers, vendors and other external partners.
- Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
- Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
- Schedule meetings and provide administrative support to executives and business leaders as requested.
- Assist with company events, special projects and other general office needs.
- Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
- Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
- Organize incoming invoices and route them to the appropriate team members based on file number.
- Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
- Perform additional clerical, administrative and logistics-support responsibilities as assigned.
What We’re Looking For:
- Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
- Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
- Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
- Highly organized and detail-oriented, with a commitment to accuracy and quality.
- Ability to manage multiple responsibilities in a fast-paced office environment.
- Strong customer-service mindset and willingness to support multiple teams.
- Proficiency with Microsoft Word, Excel and other common office technology.
- Ability to handle business documents and information with professionalism and discretion.
- Interest in developing a career in freight forwarding, logistics or supply chain management.
- Previous administrative, customer-service or office experience is preferred but not required.
Where you’ll be: 20 Vesey St, New York, NY 10007
Our benefits include:
- Medical, Dental, and Vision Benefits with company cost-sharing
- Health Savings Account medical benefit option with a company contribution to the health savings account
- No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
- Medical and Dependent Care Flexible Spending Accounts
- No cost Short-term disability, Long-term disability, Life, and AD&D insurance
- 401(k) Retirement Plan with a generous company match
- Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
- No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
- Employee Recognition Program
- Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
- Commuter Benefits for employees travelling to and from the NYC office
Compensation: $45,000 - $57,500
Skills Required
- Professional and courteous communication with customers, visitors, vendors, and employees
- Strong verbal and written communication skills
- Ability to follow instructions, meet deadlines, and communicate proactively
- Highly organized and detail-oriented with commitment to accuracy and quality
- Ability to manage multiple responsibilities in a fast-paced office environment
- Strong customer-service mindset and willingness to support multiple teams
- Proficiency with Microsoft Word, Excel, and common office technology
- Ability to handle business documents and information professionally and discreetly
- Interest in developing a career in freight forwarding, logistics, or supply chain management
- Previous administrative, customer-service, or office experience
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The Company
What We Do
Laufer is a different type of logistics company. We challenge conventional ways of doing business. We ask the right "why" questions and link those "why" answers to our customers' needs. Through this process of discovery and collaboration, we develop innovative and customized supply chain solutions. We always strive to make our customers better and our industry more progressive. We help our customers' break away from yesterday's business model to succeed in today's world. At Laufer, it's not just about what we do, it's about how we do it—better, with more insight, and with a record of success. Laufer is built different, offering fresh, new thinking for better results. Different Perspectives. Different Approaches. Different Insights. Dare to be Different.
