Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.
Responsibilities:
- Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
- Manage customer expectations and provide exceptional customer service
- Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
- Participate in rate calculations, report preparation and customer presentations for all large-spend bids
- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
- Identify, manage and build new business relationship in the target market.
- Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
- Maintain a database of clients, prospects, partners and vendors.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Consult with clients to resolve problems and to provide ongoing support.
- Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS.
Requirements
- 1-2 years of account management experience in transportation and logistics field would be an asset.
- Recent college or university degree in Sales & Marketing or Business-related field is required.
- 3+ years of sales and account management experience in transportation and logistics field is preferred.
- Exceptional customer service skills, embraces the concept of both the internal and external customer.
- Excellent communication, analytical and organizational skills.
- Ability to function independently with little or no supervision as well as function in a team environment.
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
Skills Required
- Recent college or university degree in Sales, Marketing, or Business-related field
- 1-2 years account management experience in transportation and logistics
- 3+ years sales and account management experience in transportation and logistics
- Exceptional customer service skills (internal and external customer focus)
- Excellent communication, analytical, and organizational skills
- Ability to function independently with little or no supervision and work in a team environment
What We Do
Charger Logistics' strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time. Charger Logistics was founded in the early 2000's and has grown by leaps and bounds since then. From owning a single truck to owning a fleet of over eight-hundred trucks, two-thousand trailers including reefers, dry vans, chassis, flat beds, step decks and more! A lot has changed however, our commitment to our clients will never change.
