Logistics Account Manager

Job TitleLogistics Account Manager

Job Description

We’re looking for a Logistics Account Manager to join our Supply Chain Team in Budapest.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!
What you’ll do

• Drive Logistics improvements on customer level to ensure quality, sustainability and cost targets are met, taking into account Customer NPS O&D

• Establish a logistics-to-logistics relationship with key customers

• Be the contact point for our sales organization to manage Customer logistics contractual requirements

• Define, formalize, implement, maintain and monitor execution of the Logistics Customer Service Offer and Service Level Agreements of Signify

• Understand customer requirement towards DC and related systems, elaborate solutions and associated cost within CFH

• Provide pricing options to Customers, prepare arguments to overcome Customers objection

• Identify improvement opportunities on cost, quality and service, define a project pipeline

• Drive implementation of customer specific improvements in alignment with customers, sales and other stakeholders

• Represents logistics in Customer performance review. Provide visibility of our Service (DRM ER), Quality (Claims) and Cost for given Customers

Your qualifications

• Very good knowledge of Customer Order processes, Logistics processes and capabilities, finance, and IT systems.

• Customer-centric attitude and commercial savviness

• Analytical and structured in defining our logistical service offer

• Digital proficiency

• Collaborative mindset (Internal and external)

• Strategic thinking (analyze situation, propose solutions in line with Customer needs and align with company strategy)

• Effective communication, able to conduct a sales pitch.

• Understand commercial negotiation

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See #SignifyLife through the eyes of our employees!