Role Summary
We are looking for a proactive and detail-oriented Logistics Executive to support our warehouse and distribution operations. This role ensures that customer orders are fulfilled accurately and efficiently, finished goods are properly stored and dispatched, and logistics processes run smoothly and cost-effectively. The ideal candidate will be hands-on, collaborative, and committed to exceeding customer expectations.
Key Responsibilities
- Ensure warehouse and distribution procedures comply with company and regulatory standards.
- Coordinate the receipt, storage, and dispatch of finished goods in line with customer requirements.
- Maintain accurate inventory records and support periodic stock takes (mid-year and year-end).
- Collaborate with Sales, Customer Service, Production, and Transport teams to ensure timely deliveries.
- Respond to customer complaints with professionalism and implement corrective actions.
- Ensure system data reflects actual physical stock levels.
- Optimize truck/container loading to reduce landed costs while maintaining safety and quality.
- Plan for manpower and space requirements during peak seasons and festive periods.
- Communicate with customers on delivery schedules and load configurations.
- Verify finished goods against production output for accuracy.
- Liaise with forwarding agents to ensure smooth import/export processes.
- Support warehouse layout planning to maximize space utilization and service levels.
- Monitor warehouse staff productivity and enforce safety regulations.
- Maintain stock accuracy of 90% or higher through effective inventory control.
- Generate timely reports on stock movement, balances, and status.
- Implement and uphold ISO 9000 and Quality Management System standards.
- Conduct site visits and develop improvement plans in response to customer feedback.
Requirements
- Diploma or Degree in Logistics, Supply Chain, or related field.
- 3–5 years of experience in warehouse or logistics operations, preferably in manufacturing.
- Strong coordination and communication skills across departments and external partners.
- Familiarity with inventory systems and ISO 9000 standards.
- Problem-solving mindset with a customer-centric approach.
Top Skills
What We Do
We release the natural power of stone to enrich modern living.
ROCKWOOL Group is a focused industrial company with leading positions in insulation, acoustic ceilings and horticultural growing media based on proprietary stone wool technology. We harness the properties that nature has given us to create products for quality living.
Our products touch most aspects of everyday life. We offer carefully designed, innovative sustainable solutions for your comfort, safety and for the benefit of the environment.
ROCKWOOL Group's business portfolio consists of:
* ROCKWOOL® insulation solutions for buildings.
* ROCKWOOL® technical insulation solutions to both industry, marine and offshore.
* ROCKWOOL® core solutions tailor made stone wool products to be integrated into finished systems.
* Rockfon® acoustic ceilings and wall solutions.
* Rockpanel® cladding material.
* Grodan® growing media solutions for plants.
* Lapinus® solutions for applications such as friction, water management, tracks, coatings, gaskets.
At ROCKWOOL Group, we are committed to enriching the lives of everyone who experiences our product solutions. Our expertise is perfectly suited to tackle many of today’s biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity and flooding. Our range of products reflects the diversity of the world’s needs, supporting our stakeholders in reducing their own carbon footprint along the way.
Stone wool is a versatile material and forms the basis of all our businesses. With around 12,200 colleagues in 40 countries, we are the world leader in stone wool solutions, from building insulation to acoustic ceilings, external cladding systems to horticultural solutions, engineered fibres for industrial use to insulation for the process industry and marine & offshore
