Job Description Summary
The Lock Desk Analyst I supports mortgage related business strategies. Within this role, you will be responsible for day-to-day management of locking mortgage loan rates as a part of our mortgage banking operation. Accurately register and record rate lock information, understand and relay investor policies and to thoroughly comprehend and convey the pricing for all mortgage products while maintaining a customer service focus in an extremely fast, multi-tasking, and deadline driven environment.
Job Details
What You’ll Do
- Completely review, process, lock, extend, and revise mortgage loan rate lock requests submitted by mortgage loan officers or operations team members
- Evaluate and confirm pricing upon receipt, on each lock request to ensure accuracy and best execution
- Analyze and resolve associated operational issues associated with rate lock mismatches
- Process and record rate lock modifications making certain the pricing is exact, and falls within the investor’s guideline parameters
- Work as a team with sales, processing, underwriting, closing, correspondent counter parties and management to ensure the loans in your pipeline are sold quickly with attention to detail, accuracy, and within compliance of corporate policies and RESPA
- Perform other duties as assigned
Sound Like You?
You might be just who we’re looking for if you have…
- Bachelor’s Degree in Finance, Economics or Business related field preferred; or 1-3 years related experience and/or training; or equivalent combination of education and experience
- Computer competency
- Excellent telephone, communication (oral and written), interpersonal and organizational skills
- Ability to work well with a team environment and take constructive criticism, coaching and feedback on a consistent basis
- Ability to multitask, prioritize, and manage large volume of new loan locks with strong attention to detail
- Mortgage experience preferred but not required. Experience with pricing/registration is optimal
- Working knowledge of FNMA, FHLMC and other investor lending guidelines a plus
- Encompass 360 Banker Edition (Preferred)
- Optimal Blue experience (Preferred)
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Remote opportunities available
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
Physical Demands:
- Must be able to able to remain in a stationary position up to 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
Must reside in one of the following states: AZ, CO, FL, GA, KY, NV, NJ, NC, OR, PA, SC, TN, TX, WA, WV
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
- Competitive Compensation
- Health Care - Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
What We Do
Taylor Morrison is a national homebuilder and land developer with a whole lot of heart and the fearlessness to challenge the status quo. Whether we’re supporting our customers on the cusp of change to Make Moves, inspiring our team members to uphold our culture we affectionately call TMLiving and fulfill our promise to ‘Love the Customer,’ or innovating the homebuying experience into the very best it can be, it’s our people who fuel our passion for making Taylor Morrison the perfect place to call home.
We’re honored to hold the title of America’s Most Trusted® Home Builder by Lifestory Research for six years running, and for being named one of Fortune Magazine’s World’s Most Admired Companies in 2019 and 2020 and one of Glassdoor’s Best Places to Work in 2018 and 2020. Our efforts to make the homebuilding industry more representative and inclusive have also been recognized with a three-time inclusion on Bloomberg’s Gender Equality Index in 2019, 2020 and 2021. These accolades, paired with our esteemed company culture, unwavering commitment to sustainability, philanthropy and healthy living, and dedication to elevating the customer and employee experience make us a great choice for potential homebuyers and future team members alike.
Today, Taylor Morrison and our family of brands build in 11 states and 22 major markets—securing us the No. 5 spot for the nation’s largest homebuilders. To make the homebuying journey as seamless as possible, we also offer a one-stop-shop experience through our suite of in-house financial services, including mortgage, title services and insurance. With a legacy spanning over 100 years, whether you’re considering joining our family as a customer, team member or valued trade partner, we can’t wait to welcome you home.