Trendyol Group

Localization Quality Analyst (Bulgarian)

Reposted 8 Days Ago

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Berlin, DEU

Hybrid

Senior level

eCommerce

The Role

Perform Bulgarian localization quality reviews, provide actionable feedback, triage language issues, analyze customer feedback and KPIs, build dashboards, and validate/refine AI/MT checks to scale quality.

Summary Generated by Built In

About the Team

At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.

We believe that language is a core part of product experience. Our Language Quality team works at the intersection of localization, customer insights, and generative AI to help shape language systems that reflect local culture while scaling globally. We're looking for a Language Quality Analyst for Bulgarian to join our growing Global Language Quality team. You'll be helping shape how Bulgarian customers experience Trendyol, with a strong focus on linguistic quality evaluation, data-driven analysis, and scalable AI-powered workflows.

Responsibilities

Conduct systematic localization quality reviews, ensuring linguistic, cultural, and functional accuracy, with a focus on Bulgarian content.
Provide structured, actionable feedback to vendors and internal teams.
Partner with Catalog, SEO, and Option Management to optimize product titles, filters, attributes.
Triage and resolve language-related tickets; escalate systemic issues.
Analyze customer feedback (NPS, UX, usability) to detect language-specific pain points and propose fixes.
Build and maintain dashboards tracking quality KPIs; highlight trends and root causes.
Validate AI/MT-based quality checks, refine prompts, and design automated workflows to scale quality improvements.

Expected Qualifications

Native or near-native fluency in Bulgarian, English at C1 level. Russian is a plus.
Extensive experience in localization QA, content quality, or linguistic data analysis (preferably in e-commerce).
Strong analytical mindset, able to turn fragmented linguistic feedback into structured data.
Comfortable working with dashboards, Excel/Google Sheets, and ideally SQL/BigQuery.
Experience collaborating with cross-functional stakeholders (SEO, Product, CX, Engineering).
Familiarity with MT/LLM tools and openness to experimentation.
Additional training or hands-on experience in data science or workflow automation is a plus.

What We Offer

- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

Top Skills

BigQuery

Dashboards

Excel

Google Sheets

Large Language Models (Llm)

Machine Translation (Mt)

SQL

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The Company

10,653 Employees

Year Founded: 2010

What We Do

We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! We deliver more than 1.5 million packages every day across 27 countries. We offer our 30 million customers a flawless shopping experience. Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service. And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. We opened our first international office in Berlin in May 2022 and Amsterdam followed in October 2022 and may others are on the way.