Planning
- Define the scope of the project in collaboration with Management. This includes file analysis using memoQ, scheduling, quote creation and GM forecasting.
- Liaises with other PTW studios to ensure scoping's go back to the sales team in a timely manner (takes ownership of the negotiations with other PTW studios)
- Create a schedule for project completion that effectively allocates the available resources to ensure profitability margins are met.
- Review the project schedule with Management and other staff that will be affected by project activities; revise and update the schedule and resourcing needs as required
- Evaluate project risks and propose mitigation plans
Production
- Maintains a good working relationship with customers
- Establishes and oversees all the operations involved in the smooth and successful completion of each project phase
- Share resource requirements with Snr. Project Managers
- Ensure adequate resourcing of the project, including a mix of in-house and in-territory/overseas linguists.
- Ensure that projects are delivered on time and within budget
- Establish a clear communication workflow with customers and stakeholders to keep them updated on progress and make them aware of any potential risks.
- Be the main point of contact (internally and externally) for designated projects (normally those belonging to the allocated client account)
- Effectively use all forms of communication available (email, skype, phone, etc)
- Keep all records for the project up to date
Team Management
- Maintains discipline (ensuring that the teams are adhering to the company policies and act appropriately within company premises).
- Proactively manages different personalities (ensure that there are no conflicts inside the teams and deal with arising conflicts appropriately).
- Train new members of staff as required.
- Review the quality of the work on the project on a regular basis to ensure that it meets the required standards.
- Provide support to direct reports to ensure their working conditions are adequate and liaise with other departments to ensure capacity plans are in place
Financial Control
- Takes responsibility for the gross margin of the project and is aware at all times of the projected gross margin.
- Schedules and resources the projects to maximize gross margin without unduly sacrificing quality.
- Have ownership of the invoicing process for the projects, both related to Receivables and Payables.
Other
- Is responsive in email and chat communications, ensuring clarity in all messages sent.
- Build effective relationships with internal teams to aid the growth of the translation business line (LQA, Sales and HR).
- Adhere to company Security, Confidentiality and Health and Safety procedures and ensure the compliance of the team.
- Adhere to the company IT and HR procedures and ensure the compliance of the team.
- Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
- Able to communicate effectively in a business environment either in English, both written and spoken.
- 2 ~ 5+ years of experience in the translation industry (video games specific experience welcome)
- Excellent knowledge of business software applications (e.g. Microsoft Office / Slack)
- Knowledge of CAT tools and other translation-related utilities (e.g. Trados, memoQ, XTM, Xbench, etc.)
- Capable of leading multiple multilingual projects simultaneously
- Demonstrates proactivity
- Ability to develop new ways to improve operations and to create opportunities
- Good organization and problem-solving skills
- Keeps a “can do” attitude and positive thinking
- Competitive compensation packages
- Dynamic and entrepreneurial culture
- Opportunity to work on exciting and innovative game projects
What We Do
We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 26 years, providing industry-leading services to every part of the globe.
We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion.
8,500+ passionate gamers
650+ top developers and publishers as clients
5.3 million hours QA testing
7 year average client partner tenure
2,500+ LQA titles
PTW is a boutique games services company with 40 offices in 11 countries worldwide. Our range of services include quality assurance, localization, customer experience, art production, game development services, and audio production services.
We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale.
PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Pitcrew Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657.
The PTW group includes SIDE, 1518 Studios, Entalize, The Game Dev Show, and OR Esports.
