Duties and Key Responsibilities:
- Coordinating installs and upgrades of existing CAT tools and other localization products.
- Gathering and understanding client requirements and using them to craft solutions, including setting up specific environments and tools for localization.
- Assisting clients to language enable their content management systems.
- Supporting production team with identifying and extracting localizable content from complex formats not suitable for translation.
- Collaborating with internal teams to implement and maintain appropriate project-specific procedures, solutions, checklists and instructions.
- Collaborating with internal teams to initiate, document and implement procedural changes and customized workflows, as well as new engineering processes
- Supporting the resolutions of technical questions and issues in a timely and effective manner for clients and internal teams, particularly for memoQ but not exclusively.
- Identifying tool/resource requirements.
- Managing Translation Memories.
- Automating asset transfer from and to customers portals.
- Troubleshooting issues coming from production, originating from translation process.
Knowledge, Experience and Skills:
- Excellent knowledge of MemoQ and / or other similar CAT Tools.
- Excellent knowledge of business software applications (e.g., Microsoft Office).
- Good knowledge of ASP, HTML, XML, parsing, validation, tag error fixing
- Excellent written and verbal English communication skills.
- Experience with scripting and regular expressions.
- Knowledge of multilingual localization issues and procedures (managing characters set and encoding, text direction, text strings sorting and handling) is welcome.
- Knowledge of programming languages (e.g., Perl, Python) is welcome.
- Knowledge of internationalization standards is welcome.
- Knowledge of Machine Translation is a plus.
- Good organisation and problem-solving skills.
- Keeps a can do attitude and positive thinking.
Who we are
Since 1994, Pole to Win has been providing outsourced Quality Assurance, Customer Experience and Localization Services to the Interactive Media, Internet of Things (IoT), Technology and e-Learning markets. Our service lines include Quality Assurance, Quality Engineering, Localization, Translation, Customer Experience, Talent Acquisition, Audio Production.
What we offer
- Competitive compensation packages
- A vibrant and inclusive work environment
- Opportunity to work on exciting and innovative game projects.
- Dynamic and entrepreneurial culture
Our Values
Pole To Win's core values are imbued across our global organization: Reinforced by our actions and our attitudes. Echoed throughout our approach to our operations and our clients. Exemplified by our culture, and most of all, our people. We build people and their careers. We actively turn to teammates for counsel, inspiration, and diverse perspectives. Relationships are built on mutual respect. Personal and professional integrity is our guiding principle. We are honest, authentic, transparent, and ethically sound. Our primary goal is to advance our clients' businesses and their customers' satisfaction. We set the bar for generating imaginative and effective solutions for the most challenging problems. We move with speed and agility. We love what we do. We have unwavering loyalty to our DNA, our culture, our values, and ourselves.
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Top Skills
What We Do
We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 26 years, providing industry-leading services to every part of the globe.
We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion.
8,500+ passionate gamers
650+ top developers and publishers as clients
5.3 million hours QA testing
7 year average client partner tenure
2,500+ LQA titles
PTW is a boutique games services company with 40 offices in 11 countries worldwide. Our range of services include quality assurance, localization, customer experience, art production, game development services, and audio production services.
We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale.
PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Pitcrew Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657.
The PTW group includes SIDE, 1518 Studios, Entalize, The Game Dev Show, and OR Esports.
