Local Community Associate

Posted 2 Days Ago
Be an Early Applicant
Richmond, VA
Entry level
Retail
The Role
The Local Community Associate is responsible for driving sales growth and building community relationships. This includes engaging with local businesses, organizing events, providing exceptional customer service, and acting as a brand ambassador to enhance market presence.
Summary Generated by Built In

What we’re looking for:

We are seeking an energetic Local Community Associate who will drive sales growth and foster strong community ties within the local market. The ideal candidate will have a proven track record in sales and customer service, with a knack for building lasting relationships and a strong understanding of community dynamics.

  • Demonstrated experience in sales, ideally in a community-focused role.

  • Strong communication and relationship-building skills.

  • Proven ability to manage multiple priorities in a dynamic, fast-paced environment.

  • Experience with Google Suite and comfort learning new technical systems; Salesforce experience is preferred.

  • Must be comfortable with travel within the local market and participating in local events (approximately once per month on average).

  • Must be flexible in covering Quincy, Wellesley, and Boston local markets.

The perks! 

  • Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays. 

  • Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being. 

  • Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners. 

  • Family-Friendly Benefits: Fully paid parental leave of up to 12 weeks, adoption assistance, and family-building benefits. 

  • Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources. 

  • Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.

The hourly pay range for this position is $20.10/hour plus a bonus based on performance. Placement is determined by various factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members.​ 

What you’ll do:

  • Engage with local businesses and community members to proactively build strong relationships and identify new business opportunities.

  • Support the growth of the local market through strategic outreach and participation in local events.

  • Provide exceptional service by understanding and meeting customer needs.

  • Primary support of all inbound demand (coworking space, phones, emails, etc). 

  • Ensure the effective use of sales and customer service tools to enhance customer interactions and satisfaction.

  • Act as a brand ambassador, promoting Custom Ink's values and services within the community.

  • Participate in and organize community events to enhance brand visibility and engagement.

  • Collaborate with other local and regional team members to align strategies and maximize market penetration.

How you’ll be measured:

  • Success in achieving sales targets and expanding the customer base.

  • Effectiveness in building and maintaining community relationships.

  • Contributions to team efforts and overall market growth.

  • Customer feedback and satisfaction levels.

How you’ll make a difference:

As a Local Community Associate, your role is crucial in amplifying our presence and connecting deeply with the community. Your efforts in driving sales and fostering community ties will directly contribute to our mission of bringing people together through customized apparel.

    Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.

    CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.


    Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.


    Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY.

    The Company
    Charlottesville, VA
    1,221 Employees
    On-site Workplace
    Year Founded: 2000

    What We Do

    Your custom order is one of a kind, and so are we. Nowhere else can you find the design resources, real people, and dependability that make Custom Ink special. We offer a better way to design and order custom t-shirts for your group, company or event. Whether it's one shirt or tens of thousands, Custom Ink's service is unmatched.

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