Local Client Manager

This role has overall sales responsibility for customer relationships and performance of the assigned portfolio to ensure volume and revenue targets are met with sufficient pipeline.
Key responsibilities:

In this position you will develop relationships with senior stakeholders throughout the customer’s regional organization and facilitate the building of effective solutions to help resolve customer logistics pain points. This will help to enable revenue growth, retention, and customer satisfaction, in order to achieve the assigned sales, volume and financial targets

Who We Are

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We Offer

Maersk is the global leader in the industry, You’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and encourages employees to take responsibility for managing their careers whether to move laterally or vertically

Key Responsibilities:

Client  Strategy and planning

• Manage and develop the relationship  with the sub-entity of the

• contractual customer in  line  with Maersk/global strategy

• Develop local value proposition to be included  on the  global tender

• Develop local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products

• Grow local presence across products with the sub-entity of the customer through new opportunities–also through sub-suppliers.

• Define the local value proposition and work closely with local product organization  to grow and deliver revenue growth supporting the local product P&L

Responsible for Customer Satisfaction

• Support the overall customer experience and support global value proposition

Deliver client  profitability as per budget

• Ensure successful business onboarding and contract compliance

Customer Relationship

• Position Maersk towards the  local influencers of the global tender success and towards local decision makers on country relevant products

 

Requirements:

• At least 3 years of experience in a similar position.

• Strong product knowledge in both Logistics & Services (L&S) and OCEAN, with an understanding of how they operate.

• Good understanding of the customer’s entire supply chain and its bottlenecks.

• Strong network selling skills and stakeholder management capability.

• Ability to work effectively as a team player.

• Excellent stakeholder management skills.

• Fluency in English

• Prefer Chinese speaking

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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