HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Who You Are
You are a highly organized, detail-oriented, and dependable professional who enjoys supporting community programs and ensuring operations run smoothly behind the scenes.
You thrive in execution-focused environments, where you can coordinate logistics, follow structured processes, and support teams in delivering consistent experiences. You enjoy working with community members, maintaining organization across multiple workflows, and ensuring tasks are completed with accuracy and efficiency.
You are comfortable working within defined frameworks, supporting day-to-day program operations, and escalating issues when needed. You bring a collaborative mindset and are eager to learn and grow within a fast-paced environment.
What You’ll Be Doing
- Support the launch of new local chapters under the guidance of the Manager, Community Programs.
- Coordinate event logistics, including venue communication, vendor coordination, catering, and AV setup.
- Execute approved communication campaigns (email, social, CRM) to support event attendance.
- Provide operational support for in-person and virtual chapter events.
- Track timelines and deliverables to ensure activities stay aligned with program plans.
- Act as an operational point of contact for volunteer chapter leaders.
- Support the onboarding of new leaders using standard templates and guidelines.
- Share event resources and materials to ensure consistency with program standards.
- Coordinate regular communication with chapter leaders and escalate concerns when required.
- Track chapter activities using predefined metrics such as attendance and engagement.
- Support the collection of post-event feedback from leaders and attendees.
- Maintain dashboards, trackers, and documentation for program visibility.
- Share updates with the Manager, Community Programs on ongoing activities and gaps.
- Maintain accurate internal documentation and chapter records.
- Document recurring challenges and share observations to support process improvements.
- Coordinate with vendors, speakers, sponsors, and internal stakeholders as part of event execution.
- Support vendor communication and documentation in partnership with the Manager.
- Track vendor deliverables and escalate issues when needed.
- Follow established event compliance guidelines and approval processes.
- Identify potential risks and escalate appropriately.
- Ensure required documentation and approvals are completed as per process
- Experience supporting events, community programs, or operational activities.
- Strong attention to detail in managing timelines and logistics.
- Comfort working within structured playbooks and processes.
- Strong interpersonal skills when working with volunteer communities and internal teams.
- Clear written and verbal communication.
- Organized and reliable approach to stakeholder coordination.
- Familiarity with Google Workspace and CRM/email tools.
- Ability to manage multiple tasks while maintaining accuracy and consistency.
- 1–3 years of experience in event coordination, community operations, or program support roles.
- Bachelor’s degree preferred (or equivalent practical experience).
- Experience supporting distributed events or community programs is a plus.
- Experience in SaaS or high-growth environments preferred.
Chapter Launch & Event Coordination
Community Support & Engagement
Monitoring & Reporting
Operations & Process Support
Vendor & Stakeholder Coordination
Compliance & Risk Awareness
What You’ll Bring
Experience / Education
• • Willingness to travel up to 30% for events and chapter support.
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application
Skills Required
- Experience supporting events, community programs, or operational activities
- Strong attention to detail in managing timelines and logistics
- Familiarity with Google Workspace and CRM/email tools
- 1-3 years of experience in event coordination or community operations
- Bachelor's degree preferred
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
HighLevel Insights
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics
