We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionKey Responsibilities
Dedicate yourself to the success of Expeditors and the customer using ethical business practices, personal commitment, passion, sacrifice, and an obsession with the fundamentals of running the business.
Customer Engagement & Relationship Expansion
- Cultivate strong, multi-level relationships across customer organizations to gain strategic insight and influence.
- Act as a trusted advisor by understanding customer ecosystems, supply chains, and business objectives.
- Champion customer needs internally to ensure alignment and execution across our enterprise.
Business Development & Growth Strategy
- Develop and execute strategic business plans that align with customer goals and drive revenue growth.
- Identify and pursue opportunities to expand service offerings, improve customer outcomes, and increase account value.
- Lead strategic business reviews to assess performance, align on objectives, and co-create growth initiatives.
- Leverage market intelligence and customer insights to influence decision-making and shape long-term partnerships.
Operational Excellence & Enablement
- Ensure accurate customer setup and documentation in systems (e.g., Dynamics, SOPs, SharePoint).
- Monitor and report on KPIs, ensuring Expeditors service meets and exceeds expectations.
- Drive adoption of technology and process improvements to enhance the customer experience.
Collaboration & Communication
- Facilitate cross-functional collaboration to ensure consistent service delivery and strategic alignment.
- Communicate effectively with internal and external stakeholders through timely updates, reports, and reviews.
- Support invoicing, collections, and administrative processes to maintain account health.
Performance & Data Intelligence
- Use business intelligence tools to analyze trends, measure performance, and identify improvement areas.
- Maintain data fluency to support strategic planning and customer reporting.
Professionalism & Development
- Embody company values and cultural attributes in all interactions.
- Pursue continuous learning and development to enhance expertise and effectiveness.
What We Expect From You
- A growth-oriented mindset with a strong focus on customer success and business expansion.
- Exceptional relationship-building and communication skills.
- Strategic thinking with the ability to translate insights into action.
- Strong organizational skills and time management skills
- Attention to detail.
- A collaborative spirit and commitment to continuous improvement.
- A driven and resolute individual who wants to make an impact!
Qualifications & Preferred Skills
- University or equivalent business qualifications
- Expeditors or industry experience
- Proven work experience in business development
- Knowledge of Expeditors products and services
- Knowledge of required Expeditors operating systems
- Proficient in MS Office and CRM software
- Ability to communicate up and down management hierarchy with equal effectiveness
- Strong presentation skills
- Proven project management skills
- Strong analytical skills
- Ability to perform and meet KPI requirements
- Proven problem solving and interpersonal skills
- Charismatic with an ability to connect
- English proficiency
Expeditors offers excellent benefits:
- Paid Vacation
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Skills Required
- University degree or equivalent business qualifications
- Expeditors or logistics industry experience
- Proven work experience in business development
- Knowledge of Expeditors products and services
- Knowledge of required Expeditors operating systems
- Proficiency in Microsoft Office and CRM software
- Ability to communicate effectively across management levels
- Strong presentation skills
- Proven project management skills
- Strong analytical skills
- Ability to meet KPI requirements
- Problem-solving and interpersonal skills
- Strong relationship-building and communication abilities
- English proficiency
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
