LOCAL ACCOUNT MANAGER-FIIO

Posted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in Ghana
Remote
Mid level
Fintech • Software • Financial Services
The Role
Manages local corporate banking relationships, drives business development and revenue growth, develops account plans, supports cross-selling, and ensures high service quality. The role coordinates with global and regional account managers, assesses client and credit risks, supports pricing and credit applications, and ensures compliance with regulatory, AML/CFT, sanctions, KYC/CDD, and correspondent banking requirements.
Summary Generated by Built In

JOB PURPOSE

 

  • To oversee and lead business development initiatives in collaboration with Heads of Units, CB Heads, GAMs, and RAMs, aimed at expanding and nurturing affiliate Corporate Bank relationships. 

  • The primary goal is to drive revenue growth in a profitable and efficient manner. Additionally, the role involves comprehensively understanding and fulfilling client needs and objectives by identifying opportunities for Corporate Bank to proactively address or escalate issues and challenges related to sustainable growth and profitability.

     

JOB CONTEXT

  • The role implies to be customer, network mind with abilities to address/escalate issues to Heads of Units/CH Heads/GAMs/RAMs in order to ensure strong CB Bank relationships and high service quality. 

  • The incumbent is frequently requested to provide information, reporting on local Customer/CB business. 

KEY RESPONSIBILITIES

 

SALES AND RELATIONSHIP MANAGEMENT 

  • Manage local relationships under Heads of Unit/CB Heads/GAMs/RAMs guidance and supervision. 

  • Manage the in-country relationship to ensure the smooth running of the account 

  • Devise and propose service development initiatives 

  • Advise on areas such as service enhancement within the country Implement any improvements agreed to on a local level 

  • Regularly review country performance Support the Global Account Manager on implementing customer agreed global strategy. 

  • Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources. 

  • Together with Heads of Units GAMs/RAMs, review Account Plans for all networked customers with a view to enhancing business volumes and earnings 

  • Conduct joint sales with GAMs/RAMs and product team with emphasis on cross selling to increase wallet share for Ecobank

 

BUSINESS DEVELOPMENT 

  • Implement marketing strategies to develop existing portfolio and development new opportunities. 

  • Understand customer needs and provide with products and services to satisfy client needs and achieve business objectives. 

  • Develop executive contact plan and arrange meetings with appropriate Heads of Units/GAMs/RAMs. 

  • Prepare and agree with GAMs/RAMs on local account plan as well as appropriate credit grade, and maximize returns in line with business strategy

 

CREDIT PROCESS 

  • Assess risk and business strategies of local subsidiary/associate/affiliate, and ensure compliance with local regulatory requirements 

  • To be aware and fully understand, all terms of a Group Application or Single CA, including the parental support arrangement relative to the particular relationship. 

  • Provide information on Single CA application 

  • Agree pricing with GAMs/RAMs for Global/Regional names. 

  • Ensure no loss of valued local corporate relationships. 

  • Keep GAM/RAMs regularly appraised of any local developments that may impact credit standing of the group.

     

 


JOB PROFILE

 

Experience & Qualifications

  • Bachelor’s/Master’s degree in Business Administration, Marketing or related field of study.

  • At least 2-5 years sales experience with good sales track record, preferably in Wholesale/Corporate Banking.

  • Ability to interact and negotiate with the client organization at the Local decision-making level; Customer focused & results orientated

  • Good verbal and written communication skills in relevant languages to the accounts assigned

  • Ability to pull together various resources to sell and deliver customer solutions

  • Good organizational and time management skills are highly desirable

  • Result driven team player

  • Inclusive, flexible, savvy and sensitive to client culture

     

Skills, Capabilities & Personal attributes 

  • Cooperative working style and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally. 

  • Strong interpersonal and communication skills

Financial Institutions and Correspondent Bank Expertise

  • Understanding of correspondent banking relationships

  • Nostro/Vostro account management

  • Trade finance and guarantees

Development Finance Institution (DFI)

  • DFI funding structures

  • Risk-sharing facilities

  • Guarantee programs

  • REGULATORY AND COMPLIANCE SKILLS

  • AML/CFT requirements

  • Sanctions management

  • KYC/CDD standards

  • Correspondent banking compliance standards

Business Development 

  • Implement marketing strategies to grow the existing portfolio and develop new opportunities.

  • Understand customer needs and match products and services to meet client requirements and business objectives.

  • Develop an executive contact plan and arrange meetings with appropriate Heads of Units.

  • Prepare and agree the local account plan and appropriate credit grade with GAMs/RAMs, maximizing returns in line with business strategy.

Credit Process 

  • Assess risk and business strategies of local subsidiary/associate/affiliate, and ensure compliance with local regulatory requirements 

  • To be aware and fully understand, all terms of a Group Application or Single CA, including the parental support arrangement related to the relationship. 

  • Provide information on Single CA application 

  • Agree pricing with Client Coverage Head/Unit Head for FIIO names. 

  • Ensure no loss of valued local relationships. 

 


Skills Required

  • Bachelor's or Master's degree in Business Administration, Marketing, or a related field
  • 2-5 years of sales experience with a strong sales track record, preferably in wholesale or corporate banking
  • Ability to interact and negotiate with client organizations at the local decision-making level
  • Customer-focused and results-oriented approach
  • Good verbal and written communication skills in relevant account languages
  • Ability to coordinate resources to sell and deliver customer solutions
  • Good organizational and time-management skills
  • Cooperative working style and strong interpersonal and communication skills
  • Understanding of correspondent banking relationships
  • Knowledge of Nostro and Vostro account management
  • Knowledge of trade finance and guarantees
  • Knowledge of development finance institution funding structures
  • Knowledge of risk-sharing facilities and guarantee programs
  • Knowledge of AML/CFT requirements, sanctions management, KYC/CDD standards, and correspondent banking compliance standards
  • Ability to assess affiliate risk and business strategies and ensure local regulatory compliance

Ecobank Transnational Incorporated Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecobank Transnational Incorporated and has not been reviewed or approved by Ecobank Transnational Incorporated.

  • Healthcare Strength — Offerings include full medical cover with preventive care, free health screenings, counselling, and access to gyms in some locations. Wellness initiatives such as stress‑management workshops and, in some markets, dependent coverage are also described.
  • Leave & Time Off Breadth — Options include flexible working hours as well as maternity, compassionate, and study leave. Time‑off categories are presented as part of a broad benefits suite.
  • Strong & Reliable Incentives — Compensation design includes a performance‑based culture with annual bonuses and short‑ and long‑term incentive programs. Investment in training via Ecobank Academy complements these rewards.

Ecobank Transnational Incorporated Insights

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The Company
HQ: Lagos
2,759 Employees

What We Do

Ecobank Transnational Incorporated (‘ETI’) is the parent company of the Ecobank Group, the leading independent pan-African banking group. The Ecobank Group employs over 14,000 people and serves about 20 million customers in the consumer, commercial and corporate banking sectors across 35 African countries. The Group has a banking license in France and representative offices in Addis Ababa, Ethiopia; Johannesburg, South Africa; Beijing, China; London, the UK and Dubai, the United Arab Emirates. The Group offers a full suite of banking products, services and solutions including bank and deposit accounts, loans, cash management, advisory, trade, securities, wealth and asset management. ETI is listed on the Nigerian Stock Exchanges in Lagos, the Ghana Stock Exchange in Accra, and the Bourse Régionale des Valeurs Mobilières in Abidjan.

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