LoanIQ Business Analyst
Location: New York | Hybrid (3-Days) | Contract or Full-time
The RoleWe are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes, drive system improvements, and ensure operational excellence throughout the loan lifecycle.
You will act as a trusted advisor and subject matter expert for Loan IQ, helping shape solutions that improve efficiency, scalability, and user experience while supporting strategic transformation initiatives.
What You’ll Do- Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events.
- Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems.
- Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors.
- Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes.
- Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors.
- Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments.
- Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality.
- Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services.
- Strong analytical skills with experience supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs.
- Excellent stakeholder management and communication skills with the ability to collaborate across business, technology, and vendor teams.
- Experience working directly with Finastra or other loan servicing platform vendors.
- Knowledge of loan accounting, general ledger integrations, and financial reporting processes.
- Exposure to Agile delivery methodologies and user story creation.
- Experience supporting large-scale Loan IQ implementations, upgrades, or migration programs.
- Familiarity with automation, workflow optimization, and operational transformation initiatives.
Skills Required
- Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments
- Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality
- Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services
- Strong analytical skills supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs
- Excellent stakeholder management and communication skills
- Experience working directly with Finastra or other loan servicing platform vendors
- Knowledge of loan accounting, general ledger integrations, and financial reporting processes
- Exposure to Agile delivery methodologies and user story creation
- Experience supporting large-scale Loan IQ implementations, upgrades, or migration programs
- Familiarity with automation, workflow optimization, and operational transformation initiatives
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision coverage in the U.S. are characterized as strong, with good coverage and favorable costs. Mental health resources and broader wellbeing programs are also emphasized as part of a comprehensive package.
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Leave & Time Off Breadth — PTO and paid holidays are described as generous, with multiple mentions of strong vacation allowances. While client work can affect usage, the underlying entitlement is presented as solid.
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Parental & Family Support — Company materials highlight enhanced family-friendly policies, including substantial maternity and paternity leave. Flexibility and return-to-work support reinforce a family-oriented approach.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
