Location: NYC or Charlotte, USA | Practice Area: Banking & Payments | Type: Permanent
Drive transformation across high-value payment systems in a fast-evolving global landscape
The Role
We are seeking a Principal Consultant to join our Banking & Payments practice, supporting large-scale payments transformation initiatives. This role combines Business Analysis and Scrum Master responsibilities, working on high-value and cross-border payment systems. You will play a key role in delivering change across complex payment infrastructures while collaborating with global stakeholders in an agile environment.
What You’ll Do
- Lead business analysis activities across high-value payments and transformation initiatives
- Facilitate agile ceremonies and support delivery as a Scrum Master across cross-functional teams
- Gather, document, and translate business and technical requirements into actionable deliverables
- Support transformation programs across payment systems including cross-border transactions
- Collaborate with stakeholders to ensure alignment across business, technology, and operations
What We’re Looking For
- Proven experience as a Business Analyst and/or Scrum Master within Banking or Payments
- knowledge of high-value payment systems and transaction flows
- Working knowledge of FEDwire, CHIPS, and ISO20022 (pacs.008, pacs.009)
- Experience delivering within agile environments and facilitating Scrum practices
- Ability to engage stakeholders and communicate requirements clearly across teams
- Experience building and managing strong client relationships to understand needs and deliver effective solutions.
Bonus Points For
- Experience in payments transformation or modernization programs
- Exposure to cross-border payments and regulatory considerations
- Familiarity with financial messaging standards and payment processing systems
- Experience working with Tier 1 financial institutions
- Certification in Agile, Scrum, or Business Analysis disciplines
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, Dental, Vision coverage
- 401(k) with employer match
- Paid parental leave and dependent care support
- Tuition reimbursement and wellness programs
- Commuter benefits and employee discount platform
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
#LI-JC1
Skills Required
- Proven experience as a Business Analyst and/or Scrum Master within banking or payments
- Knowledge of high-value payment systems and transaction flows
- Working knowledge of Fedwire, CHIPS, and ISO 20022, including pacs.008 and pacs.009
- Experience delivering in agile environments and facilitating Scrum practices
- Ability to engage stakeholders and communicate requirements clearly across teams
- Experience building and managing client relationships to understand needs and deliver solutions
- Experience in payments transformation or modernization programs
- Exposure to cross-border payments and regulatory considerations
- Familiarity with financial messaging standards and payment processing systems
- Experience working with Tier 1 financial institutions
- Certification in Agile, Scrum, or Business Analysis disciplines
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is considered strong, with medical, dental, and vision commonly provided alongside mental-health resources and wellbeing programs. Multiple plan options and generally good coverage quality are highlighted.
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Leave & Time Off Breadth — Vacation/PTO is a standout, with generous allotments and, in some cases, unlimited sick leave, plus programs intended to help employees recharge. Flexible work arrangements are also emphasized, supporting work-life balance.
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Retirement Support — Retirement offerings include a 401(k) with company matching in the U.S., alongside life and disability insurance in many regions. These elements round out a solid financial benefits package.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
