Loan Workout Specialist

Posted 3 Hours Ago
Be an Early Applicant
Chandler, AZ, USA
Hybrid
Junior
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Manages commercial loan workout and bankruptcy accounts by analyzing financial and account information, evaluating risk, negotiating restructuring solutions, resolving collateral and title issues, recovering charged-off loans, monitoring compliance, and recommending resolutions. The role also supports process improvements, trains colleagues, handles escalated customer issues, and manages work pipelines while collaborating with internal teams, borrowers, and attorneys.
Summary Generated by Built In
About this role:
  • Wells Fargo is seeking a Loan Workout Specialist in Bankruptcy as part of the Commercial Banking Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:
  • Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
  • Evaluate risk and analyze account information including financial statements and total relationship
  • Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
  • Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
  • Conduct research and determine resolution for title and collateral perfection issues
  • Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
  • Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
  • Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
  • Coach and assist less experienced colleagues
  • Provide issue specific training and participate in departmental projects
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:
  • 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Collections experience
  • 2+ years of bankruptcy experience
  • Commercial banking experience
  • Knowledge and understanding of equipment finance and leasing
  • Ability to interpret and comprehend complex legal documents
  • Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to manage a pipeline of work from assignment to completion
  • Excellent verbal, written, and interpersonal communication skills
  • Experience interacting positively with difficult or irate customers
  • Experience resolving and working through escalated and complex customer issues
  • Ability to organize and manage multiple priorities
  • Strong organizational, multi-tasking, and prioritizing skills

Job Expectations:
  • This position is not eligible for Visa sponsorship
  • Candidate must be based out of posted location
  • This position offers a hybrid work schedule
  • Relocation assistance is not available for this position
  • Ability to work additional hours as needed

Posting Location:
  • Chandler, AZ

Posting End Date:
28 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Collections experience
  • 2+ years of bankruptcy experience
  • Commercial banking experience
  • Knowledge and understanding of equipment finance and leasing
  • Ability to interpret and comprehend complex legal documents
  • Strong attention to detail, grammar accuracy, and error elimination
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to manage a pipeline of work from assignment to completion
  • Excellent verbal, written, and interpersonal communication skills
  • Experience interacting positively with difficult or irate customers
  • Experience resolving escalated and complex customer issues
  • Ability to organize and manage multiple priorities
  • Strong organizational, multitasking, and prioritization skills

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support — Retirement offerings are highlighted by a strong 401(k) with employer matching and added options like after‑tax contributions and an employee stock purchase plan, supporting long‑term savings. These features are presented as competitive elements of the total rewards package.
  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, often starting on day one for eligible employees, with HSAs/FSAs, wellness incentives, and mental health resources available. Specialized care options, including fertility support, further enhance the health offering.
  • Parental & Family Support — Paid parental leave of notable duration is available from the start of employment, alongside adoption/surrogacy/fertility programs. Caregiving and backup care resources deepen the family-oriented support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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