Loan Workout Manager

Posted 2 Hours Ago
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Chandler, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Manage and develop a Loan Workout team to recover and mitigate commercial loan losses. Oversee loan restructuring, charge-offs, litigation support, portfolio monitoring, process improvements, resource allocation, and training while ensuring adherence to credit policies and risk controls.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Loan Workout Manager to join Wells Fargo Business Workout Department.
In this role, you will:
  • Manage and develop team of individual contributors with low to moderate complexity and risk in Loan Workout functional area
  • Engage stakeholders and internal partners associated with the functional area
  • Manage units engaged in loss prevention and recovery of potential and actual loan losses
  • Assist in litigation process, administering credit policy, loan restructuring or charge off activities
  • Make recommendations when loan size exceeds authorized charge off limits
  • Identify review of legal structure, appraised valuation and market data on assets
  • Ensure adherence to policies and procedures for loan restructuring and rehabilitation
  • Identify and recommend opportunities for process improvement and risk control development while overseeing assigned portfolio of classified assets
  • Make decisions and resolve issues regarding resources, objectives and operations within Loan Workout functional area and team to meet business objectives
  • Interpret and develop policies and procedures for functions with low to moderate complexity
  • Provide training and guidance to less experienced staff
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Manage allocation of people and financial resources for Loan Workout group
  • Mentor and guide talent development of direct reports and assist in hiring talent
Required Qualifications:
  • 5+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of Leadership experience
Desired Qualifications:
  • Commercial relationship management experience
  • Knowledge of commercial loan documentation
  • Leadership and mentoring skills
  • Financial analysis skills with attention to detail and accuracy
  • Developed professional verbal and written communications skills
  • Exposure to Wells Fargo AFS (Automated Financial Systems)
  • Exposure to Wells Fargo eCaR (Enterprise Collections and Recovery) system
  • Exposure to Wells Fargo BLAST (Business Lending and Sales Tracking) system
  • Intermediate Microsoft Office skills
Job Expectations:
  • This position is not eligible for Visa Sponsorship.
  • This position offers a hybrid work schedule
Location:
  • 2800 S. Price Rd. Chandler AZ
  • 11601 N Black Canyon Hwy. PHOENIX, AZ 85029
Required locations for this position is listed above. Candidate must reside within a reasonable commute to the site location. Relocation assistance is not available for this position.
Posting End Date:
12 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 5+ years of Loan Workout or Commercial Lending experience or equivalent
  • 2+ years of leadership experience
  • Commercial relationship management experience
  • Knowledge of commercial loan documentation
  • Leadership and mentoring skills
  • Financial analysis skills with attention to detail and accuracy
  • Developed professional verbal and written communications skills
  • Exposure to Wells Fargo AFS (Automated Financial Systems)
  • Exposure to Wells Fargo eCaR (Enterprise Collections and Recovery)
  • Exposure to Wells Fargo BLAST (Business Lending and Sales Tracking)
  • Intermediate Microsoft Office skills
  • Must reside within a reasonable commute to the listed site locations (Chandler or Phoenix, AZ)

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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