Senior Infor LN Technical Specialist

Reposted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Logistics
The Role
Maintain, integrate and implement Infor LN and peripheral systems; monitor and tune system performance; design automated health-monitoring and alerting; support technical implementations, DR/Failover, SLA compliance, and cross-system interfaces.
Summary Generated by Built In

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

To Be the Advantage That Helps Our Customers Win.

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:

033414 Senior Infor LN Technical Specialist (Open)

Job Description:

Senior Infor LN Technical Specialist 

At Greif, we are looking for an experienced Senior Infor LN (Baan) Technical Specialist to help support, stabilize, and continuously enhance our global enterprise application environment, with a primary focus on Infor ERP LN and its related technical ecosystem. 

This role is part of our Global Applications Technical Support team and is ideal for a hands-on technical expert who enjoys solving complex system challenges, improving critical business applications, and driving operational excellence across a global environment. 

Important Note 

This is a senior-level technical specialist role. We are specifically looking for candidates with proven Infor ERP LN technical experience and hands-on involvement across at least 2 full implementation cycles. Candidates without relevant ERP LN technical background are unlikely to be a fit for this position. 

 

What You Will Do 

Own and support critical ERP capabilities 

  • Take technical ownership of assigned areas within Infor ERP LN and related platforms 

  • Monitor, troubleshoot, and resolve complex system, technical, and performance issues 

  • Lead root cause analysis and drive sustainable, long-term solutions 

  • Help ensure system stability, reliability, and operational readiness 

  • Strengthen monitoring, alerting, and support processes to improve overall service quality 

Provide deep technical ERP LN expertise 

  • Support and maintain the Infor ERP LN technical environment 

  • Contribute expert input to technical administration, system health, and platform performance 

  • Support integrations and collaborate across Development, Infrastructure, and Integration teams to improve end-to-end solutions 

  • Provide technical leadership during system changes, enhancements, upgrades, and project initiatives 

  • Support key technical programs, including major upgrade and improvement activities 

Drive continuous improvement 

  • Identify opportunities to streamline support, improve reliability, and reduce recurring issues 

  • Contribute to automation and smarter ways of working across technical support activities 

  • Explore the practical use of modern technologies, including AI-enabled capabilities, to improve efficiency and support effectiveness 

Experience and Education 

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or comparable practical experience 

  • Strong hands-on experience with Infor ERP LN in a technical implementation, technical administration, or advanced system support capacity, supporting technical changes, upgrades, integrations, and performance-related activities 

  • Completion of at least 2 full implementation cycles 

  • Solid knowledge of Linux/Unix and Oracle databases is strongly preferred 

  • Experience with scripting, automation, or DevOps-related practices is a plus 

Skills and Knowledge 

  • Strong technical troubleshooting and problem-solving skills 

  • A proactive, ownership-driven mindset with the ability to independently move issues through to resolution 

  • Comfort working in a global, cross-functional environment with diverse teams and stakeholders 

  • Interest in continuous improvement, automation, and practical applications of AI-supported tools 

  • Familiarity with ITIL or structured support environments is an advantage 

Why This Role Matters 

This is a high-impact opportunity for a technical specialist who wants to make a visible difference in a global ERP environment. You will help strengthen a critical application landscape, bring expert capability into a growing team, and contribute to the long-term stability and improvement of systems that support core business operations.  

At Greif, you will have the opportunity to grow your professional knowledge and skills, developing you career with our support. 

The salary range listed below applies only to the primary country where the position is posted. For candidates located in a different country, the applicable salary range will be based on the local market and currency.

#LI-CB1

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. 

Compensation Range:

The pay range for this position is Ft14,254,900.00 - Ft24,233,300.00 annually. Typically, a competitive wage for new hires will fall between16,800,000.00 to20,400,000.00 annually. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.

Benefits Statement:

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.

EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.

For more information read Greif’s Equal Opportunity Policy.

Skills Required

  • Bachelor's Degree
  • Demonstrated experience as an Infor ERP LN Technical Administrator
  • Involvement in an ERP implementation
  • Technical implementation, administration and support of Infor peripheral systems (Infor OS, LN UI, ION, IWM, XM, EAM, PLM) and integrated non-Infor systems/interfaces
  • Experience troubleshooting, analysing and resolving performance issues and performance benchmarking/tuning
  • SLA compliance operations experience and process/procedure-driven approach
  • Excellent communication skills; able to explain technical solutions to technical and non-technical stakeholders
  • Customer service orientation
  • Linux/Unix and Oracle database knowledge
  • Leadership skills
  • Cultural sensitivity and openness to global work environments

Greif, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Greif, Inc. and has not been reviewed or approved by Greif, Inc..

  • Fair & Transparent Compensation Pay is characterized as solid and competitive for manufacturing roles, with multiple statements describing it as fair, decent, or great for the work. Pay levels are also framed as aligned with local standards or exceeding expectations in certain technical roles.
  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through 401(k) matching with a defined vesting timeline, alongside profit sharing or gain sharing in some contexts. These elements are repeatedly paired with positive statements about the overall package.
  • Healthcare Strength Healthcare offerings are described as comprehensive, spanning medical, dental, vision, and supplemental protections such as life and disability coverage. Additional options like HSAs and supplemental plans are presented as expanding choice and coverage breadth.

Greif, Inc. Insights

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The Company
HQ: Delaware, OH
3,804 Employees
Year Founded: 1877

What We Do

Greif (NYSE: GEF, GEF.B), is a global leader in industrial packaging products and services and is pursuing its vision: be the best performing customer service company in the world. The Company produces steel, plastic and fibre drums, intermediate bulk containers, reconditioned containers, containerboard, uncoated recycled paperboard, coated recycled paperboard, tubes and cores and a diverse mix of specialty products. The Company also manufactures packaging accessories and provides filling, packaging and other services for a wide range of industries. Greif also manages timber properties in the southeastern United States. The Company is strategically positioned in more than 35 countries to serve global as well as regional customers. Additional information is on the Company's website at www.greif.com.

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