About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The LMS Administrator are expected to fulfill the following duties:
Reports and Analytics
Generate compliance reports on a regular basis
Ensure reports are updated according to the agreed schedule
Provide analysis, insights, and recommendations on generated reports
Run ad hoc and standard reports for compliance systems
User Management
Ensure that the roster is up-to-date
Assign users the correct access and permissions
Ensure that the correct users are able to access the correct space/s, tools, and features of the system
Coordinate and collaborate with relevant department/s should there be any issues with a user’s profile and access
Course and Content Management
Conduct testing and provide feedback on content, especially on interactivities
Set up course pages according to the agreed specifications
Uploaded training materials or set-up learning objects in the course pages with the correct settings
Function as a Systems QA wherein you will create or upload learning events
Ensure that details of a course are properly documented and up-to-date
Site Management
Configure, maintain, and continuously improve tools, dashboards, apps, plugins, etc.
Conduct regular audits and system checks to identify, troubleshoot, and resolve front-end tech-related system issues and challenges as well as help to identify and prevent potential problems before they occur
Troubleshooting and support
Interact with the developers, stakeholders, and learners to analyze, troubleshoot, and respond to any system related issues while following TaskUs’ communication guidelines
Coordinate with the required departments to help increase compliance
Create and maintain slick, easy to read dashboards for compliance and system issues
Provide walkthroughs to users as needed
Collaborate with others in creating user guides, training materials, knowledge articles, etc. related to system activities
Research and Analysis
Regularly search and discover basic skills related to the job and share through the teams development session
Stay abreast of latest trends and developments in learning technologies
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
