LMS Administrator

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Jobtitel: LMS and Content Development Coordinator (m/w/d)
Location: Strassburg
Fulltime: 40 hours
Contract: unlimited

Language requirement: English

LMS and Content Development Coordinator will lead and manage the end-to-end implementation and development of the company's Learning Management Suite (LMS) for its partners. This role ensures that LMS projects are delivered on time, within scope, and budget while maintaining a high level of customer satisfaction. The Project Coordinator will serve as the primary point of contact for the partners and the company's internal teams, coordinating all project activities based on their methodology. Key Responsibilities:

1. Project Planning & Coordination: o Lead LMS project initiation, planning, execution, monitoring, and closing phases. o Facilitate user onboarding. o Develop and maintain project plans, timelines, and status reports. o Coordinate content creation via internal resources and third parties/vendors. o Ensure time and resource management best practices to avoid project delays. o Participate in risk analysis and monitor risks throughout the project.

2. System Development: o Oversee system customizations and coordinate customer-specific implementations and customer-driven standard enhancements. o Manage data migration tasks as required, including Learning History Import (LHI) if applicable. o Manage content creation and content strategy development and system data population strategies.

3. Training & User Enablement: o Develop training strategy and support for Partner Network. o Coordinate additional training packages if needed. o Provide guidance on the usage of enablement resources like the Learning Connect portal and provided documentation.

4. Stakeholder & Change Management: o Maintain clear and consistent communication with all project stakeholders. o Conduct regular Project Status Calls and provide Project Status Reports. o Manage change requests and ensure scope adherence.

• Bachelor’s degree in business, Project Management, IT, or related field.

• Strong understanding of LMS systems and e-learning environments.

• Experience with Jira or other project ticketing systems is an advantage.

• Excellent communication, organization, and problem-solving skills.

• Fluent in English. French language at a business level is ideal

Key Competencies:

• Customer-focused with the ability to build strong client relationships.

• Ability to manage multiple projects simultaneously.

• Strong attention to detail and organizational skills.

• Team player with leadership capabilities.

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimisation and Compliance
• Learning Solutions
• Distribution and Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world.

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.