LMS Administrator – Certification Support

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
60K-80K Annually
Junior
Edtech • Gaming • Software • Virtual Reality
The Role
Administer and maintain certification programs within the LMS, publish/manage exams and learning content, track learner progress and renewals, generate Excel reports, troubleshoot certification issues, coordinate with teams and vendors, and maintain accurate learner records and data integrity across systems.
Summary Generated by Built In

Location: Remote (India)
Employment Type: Full-Time | Permanent | With Benefits
Working Hours: 8:00 AM – 5:00 PM CST (US Central Time)
Compensation: ₹60,000 – ₹80,000 per month (based on experience)

About the Role

We are looking for a detail-oriented LMS Administrator – Certification Support to support the administration, publishing, and tracking of certification programs. This role is ideal for someone with experience managing learning management systems and certification platforms who enjoys working in a fast-paced, collaborative environment.

You will work closely with internal stakeholders to ensure certification programs are accurately published, learner records are maintained, and certification data is tracked and reported. Strong communication skills, attention to detail, and advanced Excel proficiency are essential.

This position requires working 8:00 AM – 5:00 PM CST (US Central Time).

Responsibilities
  • Administer and maintain certification programs within the Learning Management System (LMS).

  • Publish and manage certification exams and learning content.

  • Support certification operations using platforms such as CertMetrics, Alpine, Pearson VUE, or similar certification management systems.

  • Track learner progress, certifications, renewals, and completion records.

  • Generate reports and analyze certification data using Microsoft Excel.

  • Troubleshoot learner and certification-related issues.

  • Coordinate with internal teams and external vendors to ensure certification programs run smoothly.

  • Maintain accurate learner records and certification documentation.

  • Ensure data integrity across LMS and certification platforms.

  • Communicate professionally with stakeholders and learners regarding certification processes.

Required Qualifications
  • 2+ years of experience administering a Learning Management System (LMS).

  • Experience with certification publishing or certification management systems.

  • Experience with one or more of the following is highly preferred:

    • CertMetrics

    • Alpine

    • Pearson VUE

    • Other certification publishing or exam management platforms

  • Strong Microsoft Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, filtering, reporting, etc.).

  • Excellent written and verbal English communication skills.

  • Strong attention to detail and organizational skills.

  • Ability to work independently while collaborating with a global team.

  • Comfortable supporting users across multiple systems.

Preferred Qualifications
  • Experience supporting certification or credentialing programs.

  • Experience working with enterprise LMS platforms (Cornerstone, Moodle, SAP SuccessFactors, Workday Learning, Docebo, Absorb, etc.).

  • Basic reporting and data analysis experience.

Why Join Us?
  • Work with a global Learning & Development team.

  • Remote opportunity.

  • Collaborative and supportive work environment.

  • Opportunity to support large-scale certification programs.

  • Long-term growth potential.

Skills Required

  • 2+ years experience administering a Learning Management System (LMS).
  • Experience with certification publishing or certification management systems.
  • Experience with CertMetrics, Alpine, Pearson VUE, or similar certification management platforms.
  • Strong Microsoft Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, filtering, reporting).
  • Excellent written and verbal English communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to work independently while collaborating with a global team.
  • Experience supporting certification or credentialing programs.
  • Experience working with enterprise LMS platforms (Cornerstone, Moodle, SAP SuccessFactors, Workday Learning, Docebo, Absorb).
  • Basic reporting and data analysis experience.
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The Company
HQ: American Fork, UT
254 Employees
Year Founded: 2009

What We Do

ELB Learning is a one-stop shop for creating and delivering better learning experiences. We offer the most comprehensive suite of products and services to help you conquer your training challenges. Our products include tools for building learning games, virtual reality training, eLearning courses, and video-based practice, as well as an LXP and LMS. We also offer learning strategy services, custom learning development and staff augmentation. You can build interactive online learning and immersive VR courses with Lectora authoring tool and CenarioVR virtual reality course builder. Our AssetLibrary offers everything you need build content that is engaging, interactive, and inspiring. Choose from games, interactions, layouts, scenarios, navigation players, characters, and more. We also specialize in custom-designed eLearning that delights our customers with deeply immersive and visually explosive eLearning experiences! We help companies create online learning twice as fast, and we can help you make it twice as effective and more engaging for your learners. We've been able to create custom online learning courses that help our clients save time, headaches and money. Our team has developed eLearning templates and courses for major Fortune 500 companies, and won a number of industry awards, including several Brandon Hall Group awards. Other learning services we offer include learning strategy and staff augmentation. We also offer hundreds of microlearning, off-the-shelf courses on topics like professional development, soft skills, and safety. Don't have a learning platform to deliver your courses? Use the Rockstar Learning Platform to easily deliver and manage your learning programs. For more information, call 801-796-2767.

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