About the role -
The LMG Lending BDM will support LMG by growing the white label business to achieve market share growth year on year. This role will provide a range of support services directly to the LMG network including assistance with loan scenario support, lending education and development, accreditation coordination, and complaint management. The role will have specific responsibilities for technical content management in training, events, marketing collateral and websites.
Key Responsibilities -
Customer Relationships 50%:
- Book in proactive appointments and phone calls with our broker network
- Work with LMG team members to build broker relationships and broker knowledge of the LMG Lending offering
- Attend State LMG meetings and provide updates and feedback on results against objectives
- Achieve sales targets
- Utilise Hubspot to track activity
- Organise group based strategic meetings
- Loan structure scenarios
- Complaint management (Broker & Customer)
- Post settlement enquiry and management (Broker & Customer)
Operational 30%:
- Drive lender BDM activity
- Product pricing and policy exemptions escalations
- Post settlement enquiry and management
Technical 20%:
- Oversee technical content (training, events, marketing collateral and websites)
- Data Input for Staff and Broker Loans submitted for White label
- Accreditations trainings coordination
KPI’s will be measured by white label market share growth, nationally and in each state. This measurement will build out the foundation of the bonus structure for the Role. KPI’s will include white label settlement volume nationally and in each state, broker activity and overall strategic growth.
To succeed in this role you will bring with you -
- Certificate IV in Financial Services (Finance/Mortgage Management)
- Diploma in Financial Services (Finance/Mortgage Management)
- Finance Industry experience (Lending/Underwriting/Sales/Customer Service)
- Mortgage Lending (Sales or Underwriting)
- Negotiating
- Strong verbal and written Communication skills
Skills Required
- Certificate IV in Financial Services (Finance/Mortgage Management)
- Diploma in Financial Services (Finance/Mortgage Management)
- Finance Industry experience (Lending/Underwriting/Sales/Customer Service)
- Mortgage Lending (Sales or Underwriting)
- Negotiating
- Strong verbal and written Communication skills
What We Do
Ray White is a market-leading real estate agency group and property investment business, operating throughout Australia, New Zealand, Indonesia and Hong Kong. We are a fourth-generation family-owned and led business, founded in 1902 in Crows Nest, Queensland. Our original office - the Shed - in Crows Nest still stands today. There are over 12,000 members of the Ray White family. Our members span all areas of real estate agency activities, including residential, commercial and rural property sales and management. Our specialist businesses focus on specific market sectors such as valuations, marine, and insurance. We are a partner in HTL Property, delivering specialised integrated services for the hotel industry and its investors throughout Australia. RW Capital invests on behalf of the White Family, and institutional and private investors, into private credit, real estate private equity and private equity. We seek to provide all of our members with a family experience that supports leadership, embraces curiosity, and is a springboard for them to reach heights that they might not have thought achievable. We recorded our strongest year of growth and transaction activity in the financial year ending 30 June 2024. Our market share of residential property sales in Australia and New Zealand is at a record high of 14.4%, more than twice the second-largest group.
