Live In Wellbeing Coordinator
Reference number: JR257839
Location: Kaplan Living Glasgow
Working pattern: Part Time, 12 hours per week
Contract Type: Fixed Term Contract, Until September 2027
Number of roles: 1
Salary: £13.45 per hour
We are looking for a Live In Wellbeing Coordinator to join our team.
We are looking for a live-in Kaplan Living Wellbeing Coordinator to live within our student accommodation and become an integral part of the daily lives of our students, with particular focus on supporting those under the age of 18. As the Kaplan Living U18s Wellbeing Coordinator, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community. Please note that this role is only suitable for students in full-time higher education. A studio apartment at a heavily discounted rent rate is provided.
This role requires the successful candidate to live in our residence, due to council tax restrictions the position is only suitable for full time students.
Responsibilities & functions
Develop strong knowledge of and follow appropriate guidelines and protocols in all areas of your role.
Promote good resident welfare and enforcing behaviour policies.
Along with the Kaplan Residence and College teams responsibility for the Safeguarding and duty of care for U18 students.
Provide quick and appropriate response by emails and any other communication channels used in order to help effect a quick resolution of issues arising.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/54czuze9.
What you’ll bring to the role
Evidence of being interested in and committed to supporting the welfare of young persons.
Open and approachable manner.
Empathetic nature with good listening skills and high intercultural awareness.
Strong communication skills.
Ability to receive, understand and convey information clearly.
Ability to produce clear written communication including incident reports.
Ability to quickly identify situations requiring additional support and assistance.
Prompt to act and escalate as needed when issues arise and assiduous in following up issues to resolution.
Commitment to learning and following agreed guidelines and procedures.
Capacity to build trust and rapport quickly with staff and colleagues.
Works in close partnership with other team members, ensuring that a timely, regular exchange of information.
Committed to promoting a positive image of Kaplan Pathways.
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary and paths for career progression, we offer a comprehensive benefits package that includes:
36 days annual leave including bank holidays*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
Please apply with CV and cover letter no later than 11pm on Sunday 30th August 2026 . Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Additional Application Information
Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.
Application Support
If you require support completing your application please email the Recruitment Team [email protected].
Disability Confident Scheme and Reasonable Adjustments
At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.
We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.
Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Employee Resource Group
Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company.
Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Skills Required
- Be a full-time higher education student and live in the residence (role only suitable for full-time students)
- Live in Kaplan Living Glasgow residence (on-site live-in role)
- Evidence of interest and commitment to supporting the welfare of young persons
- Open and approachable manner
- Empathetic nature with good listening skills and high intercultural awareness
- Strong verbal communication skills
- Ability to receive, understand and convey information clearly
- Ability to produce clear written communication including incident reports
- Ability to quickly identify situations requiring additional support and escalate as needed
- Prompt to act and assiduous in following up issues to resolution
- Commitment to learning and following agreed guidelines and procedures
- Capacity to build trust and rapport quickly with staff and colleagues and work in close partnership with team members
- Willingness to undertake an Enhanced DBS check (including children’s barred list)
- Willingness to undergo a Prohibition from Teaching Check where role includes teaching or coaching
- Not barred from engaging in regulated activity relevant to children
What We Do
Kaplan International is a global education provider that offers language courses, including English, French, and German, as well as university pathway programs to students worldwide.
