Live Ops Manager, Pocket Champs

Madbox is a fast-growing mobile gaming company with a very unique way of developing games. Everything has been made for teams to take as much ownership as possible, unleash their creativity, bring performance, and have as much fun as possible.
At Madbox, we believe in creating unique, engaging, and long-lasting mobile gaming experiences that bring smiles to millions of players worldwide. Our teams are empowered to take ownership, push creative boundaries, and humbly strive together to craft high-performing mobile games. If you're passionate about game-making and thrive in a healthy, high-energy, collaborative environment, join us as a Live Ops Manager and help shape the future of Pocket Champs!

As LiveOps Manager, you will play a key role in the future of Pocket Champs - helping drive the successful execution of regular live events, promotions, and content updates. Working closely with the rest of the game team, you will help deliver a LiveOps plan that maximizes player satisfaction while boosting engagement, retention, and monetization. We see Pocket Champs as a game with immense growth potential, and your contribution will be key to unlocking its next level of success.

This role is execution-focused, with strong growth potential over time. Depending on your experience and strengths, you will progressively have opportunities to contribute to broader product and LiveOps strategy topics.

• Plan, execute, and monitor LiveOps initiatives, including in-game events, content updates, and promotions, to drive player engagement and business performance

• Manage live event setup, scheduling, launch, and performance tracking to ensure smooth deployment and effective use of team-created content

• Support game economy and monetization improvements by identifying opportunities across ads, purchases, rewards, and content value

• Collaborate with game design, marketing, and data teams to test, optimize, and iterate on event designs, balancing player experience with business goals

• Analyze game KPIs, A/B tests, and player segments to measure LiveOps impact and refine strategies

• Improve LiveOps tools, workflows, and processes to strengthen operational efficiency

• Contribute ideas on progression, rewards, player experience, and future LiveOps opportunities

• 1–2 years of experience in LiveOps, Product Management, or a related role within a mobile gaming environment

• Proven ability to manage LiveOps cycles end-to-end, from setup and launch to monitoring, analysis, and iteration in a fast-paced environment

• Strong analytical mindset, with the ability to structure and interpret data, draw clear insights, and make thoughtful data-informed decisions, even with incomplete information

• Solid understanding of player experience, rewards, progression, engagement mechanics, and LiveOps best practices in a live Free-to-Play game

• Strong project management and organizational skills, with experience coordinating cross-functional work with Game Design, Data, User Acquisition, and Game Management teams.

• Hands-on experience with LiveOps tools, CRM systems, A/B testing platforms, or similar tools used to configure, manage, and optimize live content

• Curiosity and willingness to grow in product thinking, experimentation, LiveOps strategy, and player-centric decision-making

• Most importantly: a genuine passion for mobile games, creating high-quality player experiences, and bringing smiles to millions of players

Please note: unfortunately, this position is not open to relocation, and we cannot offer visa sponsorship.

At Madbox, we value the mindset and how you can fit with our culture by sharing common values and creating great games together.
We are passionate, always pushing to the next level to learn new things. We are creative and innovative, and most of all, team players 🙏

Do you recognize yourself in this mindset? Apply today and come meet us !!!

• Meet the recruiter

• Meet the direct manager

• Home Assignment

• Meet the team

• Meet with Leadership