Live Associate

Reposted 7 Days Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Junior
Digital Media • eCommerce • Retail
The Role
Support QVC's live social shopping initiatives by executing product workflows, analyzing performance metrics (traffic, conversion, GMV), generating operational insights, staying current on TikTok trends, and identifying process improvements to optimize live commerce operations.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Live Associate supports QVC and will support the scaled growth of QVC's TikTok live and other social-first initiatives.

Where You'll Work

This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, or NJ. Relocation assistance is not available for this role.

What You'll Do

  • End-to-End Product Execution: Connect the dots between merchandising/commercialization live strategy andproduction by supporting the product execution workflow from end to end, under the direction of live strategists.
  • Data-Driven Insights: Apply a data-driven approach by breaking down and analyzing key metrics such as traffic,conversion, and GMV. Generate actionable operational insights and provide practical recommendations to optimizecreator operation strategies.
  • Platform Expertise: Stay current on TikTok trends and best practices, contributing ideas to enhance our liveshopping presence.· Continuous Improvement: Identify opportunities to optimize processes and drive innovation in live commerce.
  • Continuous Improvement: Identify opportunities to optimize processes and drive innovation in live commerce

What You'll Bring

  • 2+ years in a retail, e-commerce, or social commerce environment.
  • Working knowledge of TikTok (as a user or creator) and familiarity with live shopping trends.
  • Proficiency with Airtable or similar data management tools.

#LI-ST4

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • 2+ years in retail, e-commerce, or social commerce
  • Working knowledge of TikTok (user or creator) and familiarity with live shopping trends
  • Proficiency with Airtable or similar data management tools
  • Ability to analyze key metrics such as traffic, conversion, and GMV to generate actionable insights
  • Reside in PA, DE, or NJ and be available for predetermined onsite days at West Chester, PA (hybrid role)

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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