Your Opportunity, Your Team
The Live Associate supports QVC and will support the scaled growth of QVC's TikTok live and other social-first initiatives.
Where You'll Work
This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, or NJ. Relocation assistance is not available for this role.
What You'll Do
- Drive live shopping execution from strategy to screen by partnering closely with merchandising and commercialization teams to bring live product plans to life. You’ll help turn strategy into seamless execution across the full workflow, ensuring the right products show up in the right way at the right time.
- Turn performance data into smarter action by digging into key metrics like traffic, conversion, and GMV to uncover what’s working, what’s not, and where we can improve. You’ll translate data into practical recommendations that sharpen creator operations and strengthen live shopping results.
- Bring a strong pulse on TikTok and live commerce trends by staying plugged into platform updates, audience behaviors, and emerging best practices. You’ll contribute fresh ideas that help elevate our live shopping experience and keep our approach relevant, engaging, and competitive.
- Spot opportunities to improve and innovate by identifying ways to streamline processes, solve operational challenges, and continuously enhance how we work in live commerce. You’ll play a hands-on role in helping the team move faster, work smarter, and test new ideas.
What You'll Bring
2+ years in a retail, e-commerce, or social commerce environment.
Working knowledge of TikTok (as a user or creator) and familiarity with live shopping trends.
Proficiency with Airtable or similar data management tools.
#LI-ST4
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- 2+ years of experience in a retail, e-commerce, or social commerce environment
- Working knowledge of TikTok as a user or creator
- Familiarity with live shopping trends
- Proficiency with Airtable or similar data management tools
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
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Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
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Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
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Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
