Litho Customer Quality Manager

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter! 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Join DuPont as a Customer Quality Manager in the Semiconductor business.

Are you a seasoned professional in the semiconductor industry with a passion for lithography and commitment to product excellence?

At DuPont, we are looking for a dynamic Customer Quality Manager who can drive quality standards and build strong partnerships with our global customers. This is your opportunity to make a significant impact in a role where your expertise will be valued and your influence recognized both within and outside the company.

Key Responsibilities:

• Leverage your deep understanding of customer requirements and expectations to ensure our products meet the highest standards of quality.

• Collaborate closely with customers, demonstrating exceptional communication skills in both written and spoken English to foster strong relationships.

• Utilize your high level of credibility and influence within the organization to connect with subject matter experts (SMEs) and swiftly resolve customer inquiries or issues.

• Work with regional quality leaders/PQM to align all relevant communication/trouble shooting at all sites.

  Scope: Global – customers and/or Dupont litho manufacturing locations may be global upto 20% travel, depending on customer locations and DuPont manufacturing locations for their specific customer.

• Drive customer satisfaction by proactively managing technical projects, product improvements, and problem resolution initiatives.

• Interact directly with the two largest semiconductor manufacturers in Korea along with Litho quality teams in the Cheonan, South Korea, Marlborough, MA and Sasakami, Japan factories.

Travel expectations include regular visits to customer sites in Korea along with visits for customer audit at the Cheonan and Sasakami site. 

What We're Looking For:

• Proven experience working directly with customers in the semiconductor industry on technical projects such as product development, process improvements, or quality enhancements.

• Strong knowledge of lithography processes and how various manufacturing changes—such as specification adjustments, process modifications, raw material changes, or delivery time reductions—impact product quality.

• Ability to work effectively across functions and levels within the organization, using your influence and network to deliver swift, accurate solutions to customers.

• Bachelor’s degree in a technical discipline such as Chemistry or Engineering

• 8+ years’ experience working in the semiconductor or semiconductor materials industry in a technical role (Engineering, R&D, Quality, Fab, etc)

Preferred Qualifications:

• Experience in customer-facing roles outside of DuPont, particularly in managing technical projects and resolving complex challenges.

• In-depth understanding of semiconductor manufacturing processes, with the ability to foresee the implications of any changes to product specifications, processes, or timelines.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.