This position enters property listings and changes in the system and performs a variety of administrative functions to provide support to customers, agents, sales management and administrative staff. Assists with special projects.
Job Duties and Responsibilities (Essential Job Functions)
1. Perform data input functions, process real estate information and maintain MLS listings and sales records. Verify information with sales associates to ensure
accurate listings.
3. Manage on/off-boarding of agents with all brokerage-provided agent-facing technologies (e.g., MLS, CRM, transaction management systems, etc.).
2. Provide administrative support:
• Answer phones, monitor hotline, greet visitors and schedule appointments
• Distribute mail, maintain office appearance and order office supplies
• Track sign inventory, prepare packets and maintain office equipment
4. Maintain/manage active files – price reductions, extensions, expirations - to ensure all information is entered and/or reports and disclosures are forwarded in a timely
manner. Keep agents informed on the progress of the files.
5. Order supplies and coordinate with copier vendor for toner and service.
6. Perform any additional responsibilities as requested or assigned.
Performance Expectations
• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
High school diploma or equivalent.
Experience:
• 1 year clerical/administrative experience.
Knowledge and Skills:
• Experience with Microsoft Office products. Familiarity with the Internet and e-mail usage. Typing speed of 50 w.p.m.
• Effective oral and written communication skills with an excellent customer-service focus.
• Effective analytical and problem-solving skills
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Excellent organizational skills with a focus on detail; high degree of accuracy.
• Knowledge of real estate, title and/or mortgage business preferred.
• Ability to operate a multiple line telephone console preferred.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or equivalent
- At least 1 year of clerical or administrative experience
- Experience with Microsoft Office products
- Familiarity with Internet and email usage
- Typing speed of 50 words per minute
- Effective oral and written communication skills
- Excellent customer-service focus
- Effective analytical and problem-solving skills
- Ability to prioritize and handle multiple tasks and projects concurrently
- Excellent organizational skills and attention to detail
- High degree of accuracy
- Knowledge of real estate, title, or mortgage business
- Ability to operate a multiple-line telephone console
HomeServices of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HomeServices of America and has not been reviewed or approved by HomeServices of America.
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Healthcare Strength — Benefits packages commonly include medical, dental, and vision coverage, with corporate roles frequently advertising comprehensive options. Availability is described across multiple operating companies and postings.
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Retirement Support — A 401(k) program is repeatedly highlighted, often with an employer match noted in role descriptions. This indicates stable retirement offerings for many employee positions.
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Fair & Transparent Compensation — Pay is considered competitive for many corporate and some sales roles, with postings describing solid ranges and strong earning potential in certain functions. Commission-driven roles can reach high total compensation when production is strong.
HomeServices of America Insights
What We Do
HomeServices of America, Inc., based in Minneapolis, Minn., developed a strategy that integrates all the pieces of the real estate transaction puzzle including mortgage, title, escrow, insurance and relocation into a suite of home services that work together. Today, while our companies each operate autonomously, they share the unifying priority of delivering an exceptional experience to customers throughout the home buying transaction process. As the parent organization, we support our companies with technological innovation, operational excellence together with operational, legal and financial expertise to stay relevant throughout the home buying and home selling process. Through its affiliate companies, HomeServices of America is the second-largest homeownership service provider in the United States. Owned by Berkshire Hathaway Energy, an affiliate of Berkshire Hathaway Inc., HomeServices’ operating companies offer integrated real estate services, including brokerage services, mortgage originations, title and closing services, property and casualty insurance, home warranties and other homeownership services. HomeServices Relocation, LLC is the full-service relocation arm of HomeServices of America which provides every aspect of domestic and international relocation to corporations around the world.
