Job Description
As a part of the Hansen’s IGA Market team, the Wine & Spirits Associate will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The Wine & Spirits Associate is responsible for rotating, stocking and facing the Wine & Spirits Department; ensuring each product is of high quality and priced accurately. The Wine & Spirits Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, interacting with vendors and participating in passive and active demonstrations as needed
Duties & Responsibilities
- Serve customers in the Wine & Spirits Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
- Assist customers in selecting products, answering questions and offering suggestions as needed
- Assist customers in discovering Hansen’s IGA Market extensive wine & spirits offerings through active sampling and educational programs
- Stock, rotate and face the Wine & Spirits Department aisles
- Maintain and work back stock items and coolers
- Participate in active and passive Wine & Spirits demonstrations
- Interacting with vendors as needed
- Create innovative display cases based on the sales for the week (directed by manager)
- Utilize u-boats, flat carts and other equipment to properly transport product
- Assist with unloading deliveries and gathering items to be stocked
- Assist with the training and mentoring of new associates in the Wine & Spirits Department
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Assist with all other Wine & Spirits Department duties as needed
Required Qualifications
- Must be a minimum of 18 years of age due to required operation of Wine & Spirits equipment
- Eagerness to interact with customers
- Excellent attention to detail
- Excellent time management, prioritization and organization skills
- Ability to work at a fast paced and efficient manner
- Strong sense of team – ability to anticipate the needs of the team
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 50 pounds
Skills Required
- Must be a minimum of 18 years of age due to required operation of Wine & Spirits equipment
- Eagerness to interact with customers
- Excellent attention to detail
- Excellent time management, prioritization and organization skills
- Ability to work at a fast paced and efficient manner
- Strong sense of team - ability to anticipate the needs of the team
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 50 pounds
What We Do
Hansen's IGA Market is a family-owned supermarket chain operating 16 stores across Wisconsin. Founded in 1968 in Bangor, the company is dedicated to a tradition of quality, service, and value, with a commitment to promoting family, community, health, and wellness in the local neighborhoods it serves.
