About IPsoft
IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
At IPsoft, the days fly by, just ask our Linux Engineers, who troubleshoot critical issues, examine client metrics, maintain documentation, all while identifying opportunities for automation. Linux Engineers combine solid administration and troubleshooting skills with outstanding customer service skills. They’re adept multi-taskers who juggle assignments and own their projects.
Display your technical prowess and patience to troubleshoot critical issues under pressure
Spot opportunities for automation
Hone your multitasking skills between tickets and client projects
Maintain documentation and SOPs for your clients
Examine your clients' metrics to improve SLAs, QoS, MTTRs
Wonder where the day went because time flew by
Encounter multiple fires that need putting out
Spot opportunities for automation
Hone your multitasking skills between calls and tickets
Create, deploy, and manage virtual hosts using VMware
Troubleshoot performance issues within the application, web and database tiers
Wonder where the day went because time flew by
BA/BS in Computer Science or related field, or equivalent experience
Very strong Linux/Unix/Solaris Admininstration and troubleshooting skills including:
Job control, soft and hard links, distinctions between the kernel and the shell, shell scripting
Strong networking troubleshooting ability
Solid ability to write scripts in some administrative language (Perl, bash, sh, etc)
Knowledge of web servers, security, DNS, filesystems
A love for facing the unknown on a daily basis
Excellent interpersonal, verbal and written skills, along with outstanding customer service skills
Must work well on a team and have a desire to learn new ideas and technologies
Ability to multi-task on several projects at the same time
Ability to own projects, proactively driving them to completion within timelines
Yearning to grow your skills, knowledge and career!
Skills Required
- Very strong Linux/Unix/Solaris Administration and troubleshooting skills
- Strong networking troubleshooting ability
- Solid ability to write scripts in some administrative language (Perl, bash, sh, etc)
- Knowledge of web servers, security, DNS, filesystems
- Excellent interpersonal, verbal and written skills
What We Do
IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions.
