We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
We are looking for a motivated and technically skilled Supervisor to join our Cloud support team. In this role, you will work with a dynamic group of engineers to build, deploy, and maintain cloud-native and hybrid infrastructure. You will play a key part in Linux-based systems, developing automation scripts, and working within cloud environments, both Amazon Web Services (AWS) and Microsoft Azure.
Key Responsibilities
- Work within AWS and Azure to provision, configure, and maintain Linux-based server environments.
- Support, maintain, and troubleshoot Linux environments (e.g., RHEL, CentOS, Ubuntu, SUSE).
- Serve as an escalation point for complex Linux-related incidents and problems.
- Manage kernel updates, patching, system tuning, and performance optimization.
- Design and maintain automation pipelines using Ansible, Python and Bash.
- Support the deployment and management of containerized and non-containerized applications.
- Handle support cases in an on-call environment.
- Ensure adherence to SLAs, operational KPIs, and compliance requirements.
- Ability to develop and maintain technical documentation, runbooks, and standard operating procedures.
- Drive continuous improvement initiatives and root cause analysis for recurring issues.
- Partner with cross-functional teams (cloud, networking, storage, DevOps, security) to troubleshoot and deliver integrated solutions.
- Contribute to capacity planning, system lifecycle management, and environment standardization.
Required Skills & Experience
- 5–7+ years of hands-on Linux system administration or engineering experience.
- 1–3 years in a supervisory, team lead, or senior-level support role.
- Strong proficiency with enterprise Linux distributions (RHEL, Ubuntu, SUSE).
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, firewalls).
- Strong scripting skills (Ansible or Bash required; Python or similar preferred).
- Experience with configuration management or automation tools (Ansible, Puppet, Chef).
- Excellent troubleshooting, communication, and documentation skills.
- Minimum of AWS Certified Cloud Practitioner or Azure Fundamentals certification
Preferred (Nice to Have) Skills
- Minimum of LPIC-1 or Linux+ certification
- Experience with Docker or Kubernetes
- Familiarity with Terraform
- Experience with database management systems, particularly MySQL and PostgreSQL
- Experience with ServiceNow
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95,400 - $192,000Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Top Skills
What We Do
RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment.
Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.
Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.
For more information, visit rsmus.com.
