Linux Automation/Application Engineer

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients in the Customer Service industry have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc

JOB DESCRIPTION:

We are seeking an experienced and highly motivated software developer to join our IT organization. The ideal candidate will have a passion for automation and infrastructure development and will be responsible for designing, developing, and implementing software solutions and automation workflows for our IT infrastructure and operations.

As a member of the IT organization, you will work closely with other cross-functional teams to automate workflows, improve server OS deployments and provisioning processes using automation, and develop containerized applications using the tools such as OpenShift, Kubernetes, Podman, and Docker. You will leverage web frameworks like Flask or Django to provide full-featured RESTful APIs that can be used by end-users and other applications. In this role, you will also be responsible for hands-on application debugging, troubleshooting, and problem remediation with automation workflows. You will contribute to the development of configuration management policies to further automate and streamline operations and contribute to open-source tool builds used on Linux servers.

The ideal candidate will be comfortable working in a fast-paced environment and collaborating with peers and internal customer teams to understand requirements and develop new tools/applications/APIs. You will be expected to continuously evaluate and improve best practices for IT process automation.

ROLE AND RESPONSIBILITIES:

• Design, develop and implement software solutions and automation workflows for IT infrastructure and operations

• Based upon requirements, independently design and develop best-practice code that enable integration and administration of diverse applications with a focus on process automation

• Deploy production-ready code using industry-standard testing and deployment processes, such as unit/acceptance tests, testing environments and CI/CD processes

• Leverage web frameworks (such as Flask or Django) to provide full-featured RESTful APIs that can be used by end-users and other applications

• Document and support automation services – and continue to build on that automation framework; make it responsive, make it self-healing and incorporate AI and make it purely data driven

• Improving and refining server OS deployments and provisioning processes using automation

• Design, implement and support of IT applications, such as CMDB, ELK stack, GraphQL and other tools such as Grafana, InfluxDB, MariaDB, PostgreSQL

• Contribute to configuration management policy development to further automate and streamline operations

• Contribute to open-source tool builds used on Linux servers

• Hands-on application debugging, troubleshooting, and problem remediation with automation workflows

• Build tools and implement automated flow to integrate seamlessly into our job scheduling system, including regression and continuous integration systems

• Work with other cross-functional teams to automate workflows, implement dashboards and monitoring systems and support engineering groups

• Develop containerized applications using tools such as OpenShift/Kubernetes/Podman/Docker and champion adoption of microservices and containerization best practices for automating IT processes

• Closely collaborate with IT and internal customer teams to understand requirements and develop new tools/applications

• Continuously evaluate and improve best practices for IT process automation

• Responsible for contributing and fully focused on executing on project plans defined as by IT team

QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Technology, or related field

• 7+ years of experience in IT automation engineering

• Strong proficiency in one or more programming languages such as Python, Ruby, Java and Shell Script

• Significant experience with development best practices: source control, pull requests, code reviews

• Experience with producing production-ready code using testing and deployment best-practices

• Experience working with and developing APIs (Flask, Django, Sanic, or similar)

• Experience with CI/CD tools and software testing frameworks

• Knowledge of building, configuring, monitoring, and supporting open-source tools and application stacks on Linux

• Experience with most Linux operating system commands and utilities

• Experience working with Docker or Podman, Kubernates, and/or Openshift

• Significant experience designing and developing enterprise-scale software solutions working with customers and stakeholder requirements

• Experience working with data analytics tools (CMDB, ELK stack, GraphQL, Grafana) and databases (InfluxDB, MariaDB, PostgreSQL)

• Experience with configuration management tools such as Ansible, Puppet, or CFEngine

• Commitment to continually improving services and automated processes to meet the needs of customers and colleagues

• Strong problem-solving and analytical skills

• Excellent communication and collaboration skills

• Self-starter with the ability to work independently and as part of a team

PREFERRED QUALIFICATIONS:

• Understanding of infrastructure components – storage, compute network, licenses, version control system and basic system administration skills

• Knowledge of server provisioning with tools such as Redhat Satellite Server, Foreman, PXE, Kickstart

• Knowledge of building, configuring, and administering Linux computer systems in an environment with hundreds or thousands of clients

• Knowledge of Jira, Jira Project Management, Confluence, BitBucket

• Familiarity with Virtualization environments and tools such as VMWare, vCenter, vCenter Orchestrator

• ELK stack (Elastic Search, Logstash, Kabana), Splunk

• Knowledge of internet protocols and services including TCP, UDP, DNS, DHCP, HTTP, SSH, LDAP & AD

• Cloud experience (AWS/Google Cloud/Azure)

• Experience with containers / Kubernetes / OpenShift

• Knowledge of EDA workflows

OTHER QUALIFICATIONS:

• Legally authorized to work in the U.S. without any restrictions

• Okay to work 100% on-site in Austin, TX