The Role
Manage and maintain linen inventory and quality across the cruise ship, coordinate with housekeeping and laundry, respond to guest linen requests, document usage and issues, implement waste-reduction practices, and ensure compliance with hygiene and safety standards.
Summary Generated by Built In
V.Ships Leisure is looking for Linen Keeper on behalf of Mitsui Ocean Cruises.
The Linen keeper primarily focuses on maintaining a sufficient stock of all hotel supplies, linens and throughout various areas, contributing to a positive guest experience and the overall efficiency of housekeeping operations.
The Linen keeper primarily focuses on maintaining a sufficient stock of all hotel supplies, linens and throughout various areas, contributing to a positive guest experience and the overall efficiency of housekeeping operations.
Key Responsibilities
- Focuses on managing and maintaining an accurate inventory of all linens on the cruise ship.
- Inspects linens for cleanliness, wear, and tear, emphasizing maintaining high standards for guest satisfaction.
- Collaborates with housekeeping and other departments to meet the linen needs of different ship areas.
- May promote sustainability goals related to linen usage and waste reduction.
- Responds to guest requests for additional or special linens, ensuring prompt and courteous service.
- Maintains an accurate and up-to-date inventory of all linens onboard, including bed linens, towels, tablecloths, and other textiles.
- Monitors stock levels and reorder to ensure an adequate supply for all ship areas.
- Implements procedures to address quality issues, such as stains or damages, and coordinate with the laundry department for corrective actions.
- Coordinates the efficient distribution of clean linens to various cruise ship areas, including guest cabins, dining venues, lounges, and public spaces.
- Implements strategies to minimize linen waste, considering responsible handling and storage practices.
- Maintains accurate documentation of linen-related activities, including inventory counts, distribution records, and quality assessments.
- Prepares regular reports for management on linen usage, stock levels, and any issues that require attention.
- Ensures that guest preferences regarding linen types or special requests are accommodated when possible.
- Works closely with the laundry department to ensure a smooth flow of linens for cleaning and timely return to circulation.
- Collaborates with relevant departments to troubleshoot and find solutions to linen-related challenges. Address and resolve any issues related to linen quality, availability, or distribution.
- Ensures compliance with safety and hygiene standards in the handling and distributing linens.
- Addresses any guest concerns related to linens promptly and professionally.
About
V.Group provides a full range of ship management and marine support services to ship owners and operators around the globe, as well as the ability to blend those services together in unique combinations to meet specific customer needs. Guided by our values, we aim to deliver excellence in every area in which we operate, with safety being our number one priority.To help us achieve that, our group of companies and brands work interdependently, operating across different sectors, allowing us to become a comprehensive supplier of maritime and offshore services around the world.
Skills Required
- Manage and maintain accurate inventory of linens onboard (bed linens, towels, tablecloths, etc.)
- Inspect linens for cleanliness, wear, stains, and coordinate corrective actions with laundry
- Coordinate distribution of clean linens to guest cabins, dining areas, lounges, and public spaces
- Respond promptly and courteously to guest requests for additional or special linens
- Maintain accurate documentation and prepare reports on linen usage, stock levels, and quality issues
- Ensure compliance with safety and hygiene standards when handling and storing linens
- Promote and implement linen waste-reduction and sustainability practices
- Collaborate effectively with housekeeping, laundry, and other departments to meet linen needs
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The Company
What We Do
V.Group is a leading global provider of ship management and marine services to the commercial shipping, cruise, energy, and defence industries.
