RESPONSIBILITIES
- Bring a positive, warm, approachable attitude to your work everyday
- We strive to be busy at all times; remain calm, cool and collected during even the busiest of times
- Recognize yourself as part of a larger team aiming to build relationships with guests through food, beverage & hospitality
- Ask for help! We all succeed together
- Uphold all standards set in the kitchen - from delivery to being served to a guest
- Follow all recipes, preparation procedures, and par levels as determined by Culinary Leadership
- Work service with urgency, striving to meet or exceed expectations for food delivery times
- Communicate ordering needs accurately and effectively to Culinary Leadership
- Maintain a clean and organized space regardless of business level and adhere to the highest standards of sanitation and hygiene
- Works with the Culinary Leadership Team ensuring continuous compliance with all relevant federal/state laws, insurance requirements, Landlord regulations, and company policies by maintaining employee safety within the kitchen and restaurant space while being proactive about potential challenges to the welfare of staff and guests.
- Other duties, as assigned
MUST-HAVE SKILLS
- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Ability to work well under pressure in a fast paced, ever changing work environment
- Effective verbal and written communication skills
- Knowledge of health and sanitation code and policies
- Organized with strong attention to detail
- High integrity and professionalism
- A positive, joyful, upbeat and energetic attitude – leading by example
Top Skills
What We Do
Level99 is a first-of-its-kind destination for real-world, social, challenge-based entertainment for adults featuring over 50 mental and physical challenges set in immersive, artistic environments. Each challenge is designed to bring a group together in engaging activities that take 2 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. From navigating our iconic Axe Run, to solving puzzles in a Crystal Cavern, to conquering the largest pinball game imaginable, Level99 offers endless ways to play using both body and mind. Level99 tracks each player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar, restaurant, and beer hall, Night Shift Kitchen + Tap, that features scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events. In 2025, we will be adding Victory Brewing in Tysons, VA and Two Roads Kitchen + Tap in West Hartford, CT to our group of restaurants as we team up with local brewers in support of our northeast expansion.
Level99 opened its first location in 2021 in Natick, MA, followed by its second location in Providence, RI in 2024. A young, entrepreneurial company, Level99 has immediate plans to triple in size over the next 18 months. We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people each year. More information on Level99 and our restaurants is available at http://www.level99.com.
