Position Summary:
Primary responsibilities are centered on the strategic planning and coordination of all resident programs within an Active Adult Community. This involves big-picture thinking supported by a focus on the logistics and tactical aspects related to planning community events and activities that include, but are not limited to: recreation, travel, culture, social interaction, entertainment and general education; as well as curricula encompassing fitness and health-related activities and programming.
Position Responsibilities:
Develop, implement, and maintain a comprehensive, multi-dimensional wellness program
Design, coordinate, and evaluate fitness, aquatics, health education programs, and special events
Partner with the Community Manager to plan, coordinate, market, and assess community programs and services
Organize and execute events, including securing entertainment, vendors, materials, and logistics
Engage residents by encouraging participation, volunteerism, and feedback through evaluations and focus groups
Support resident interest groups, chartered clubs, and wellness/advisory committees; attend Board and committee meetings as needed
Promote programs through community communication channels, demonstrations, and collaboration with staff
Develop and implement member retention strategies with measurable outcomes
Build and maintain positive relationships with residents, staff, departments, and community partners
Coordinate with the Community Manager to supervise, train, and evaluate staff, volunteers, and contract instructors
Ensure fitness facilities and equipment are maintained in accordance with ACSM standards
Establish program goals, track outcomes, and report results
Assist with budget planning, financial monitoring, and program recommendations
Respond professionally and tactfully to communications and concerns; uphold organizational values and policies
Perform other related duties as assigned
Knowledge, Skills and Abilities:
- Knowledge of community and local resources.
- Ability to design and coordinate lifestyle and wellness programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an Active Adult Community.
- Effective and dynamic public speaking skills.
- Superior oral and written communication skills.
- Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
- Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
- Ability to lead people and get results through others.
- Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
- Ability to organize and manage multiple priorities and meet deadlines.
- Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
- Ability to problem solve, exercising good judgment and decision making.
- Ability to adapt and adjust to change.
Physical Demands & Work Environment:
- Position involves sitting, standing, and movement throughout the day.
- Must be able to lift, carry and manage equipment and supplies up to 50 pounds.
- Utilizing a computer in an office setting.
- Physically able to work indoors or outdoors in varied weather conditions.
- Use a ladder and participate in and train others in the rules of activities.
- Capable of working extended hours, to include evenings, weekends, and holidays.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
AAM is one of America’s most-respected Homeowner Association (HOA) management companies. With over 30 years of community management company experience and over 1000 associations under our management, we are genuinely dedicated to delivering total peace of mind to our homeowners and Boards. This means that we approach community management differently than other HOA management companies. At AAM, we are focused on making the total experience of living in one of the communities we manage a genuinely positive and rewarding one for every person and family who lives there. As community stewards, we believe in being there for our homeowners and Board members and providing the expert-level management your community deserves. Homeowners consistently tell us we provide great experiences and excellent management. We partner with builders/developers, master-planned communities, single-family homes, commercial, condominiums, and active adult, urban high and mid-rise communities. We also provide consulting services for accounting, IT, marketing, and operational organization. It’s time to approach things; differently; we are Dedicated to Delivering Total Peace of Mind… starting with yours. Contact us today to learn more about our HOA management services. Call 1-800-354-0257 or request a bid online. AAM, LLC is a member of: - Arizona Association of Community Managers (AACM) - Community Association Institute (CAI) - The Leadership Centre - BBB Accredited








